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Old 09-25-2010, 04:01 PM   #1
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Someone help me please fix my msn messenger? It crashes and hangs

I usually am pretty good at fixing computer problems but now I am completely dumbfounded and seek help. My Msn Messenger stops responding after about a minute of signing in. I have tried many methods of getting it to work.

1.I used to have this problem and I uninstalled JAVA and FLASH PLAYER and it seemed to work again, the problem is this time it seems to stop responding even with JAVA and Flash player uninstalled.
2. I have tried reinstalling messenger and again deleting messenger with a program called ZAP MESSENGER but still no luck.
3. I have tried running it under administrator but the program still freezes. - Although it use to say 'program has stopped responding' it now just freezes untill i go to task tray and end the task
4. I have tried 'repairing messenger' under programs and features but the same problem is there
5. I have tried installing a older version of messenger but the crash is still present
6. My Msn Messenger seems to work sometimes but other times it just crashes instantly.
7. I have updated my directX but still no change
8 . I have tried simply restarting my computer and the crash is still there
9. I have tried doing a clean disk and using a registry cleaner program but still no luck
10. I have used a anti virus scan and spy scanner and none found
11. I have also tried unchecking the box about viewing WINDOWS LIVE MESSENGER TODAY and there is still no change and freezes
12 - I've tried deleting everything within messenger in APP DATA to clear the cache, then disk cleaned and reinstalled although it still crashes
13 - I've tried changing parts of the registry so it does not connect to slow websites, still did not do anything
14 - I have all the latest updates for VISTA

NEW DATA: When I sign in using other accounts, my msn does not crash?!?! any help?

Last edited by Shogunronin; 09-25-2010 at 04:06 PM. Reason: Listing one more entry
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Old 09-25-2010, 06:41 PM   #2
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Originally Posted by Shogunronin View Post
When I sign in using other accounts, my msn does not crash?!?! any help?
Have you tried signing into your account on another computer?
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Old 09-25-2010, 07:56 PM   #3
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I just deleted a bunch of contacts, i had 300 there and i thought that could be reason for crash like maybe the server is crashing because of it, i deleted a 100 and it seems to be ok but will keep you posted and i will try logging in on another computer
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Old 09-26-2010, 10:45 AM   #4
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Hi there

Ok since deleting the contacts my messenger hasnt crashed yet, I think this is solved
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