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10-17-2010, 06:35 PM
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#1 |
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Saved by grace
Join Date: Sep 2002
Location: Indiana
Posts: 1,397
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Outlook 2003 to Outlook Express
Okay, the Administrative Assistant has an XP computer with Outlook Express and I have the one in my signature with Outlook. This only seems to have happened this week. I will send her an email in say Arial 10 or something and when she receives it the print is let me say HUGE. It doesn't appear to be keeping the font. I made sure and pick a basic one and made sure the size was chosen and it didn't seem to help. She is having no problems with anybody else's emails (although I have no idea what they use.) The emails are sent using Comcast internet, but sent and received through our website which uses GoDaddy.
I have put out some feelers to see if anyone else is affected, but haven't heard back yet. However, I hadn't heard anything from people I sent to around that first time so if it did do it to them, they never mentioned it. I did send one to one of my Yahoo home emails and it was fine when I checked on their website. Any ideas, or is this one of those Venus Mars communications problems? 
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10-18-2010, 12:04 AM
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#2 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,776
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Set your Outlook to send her plain text e-mails instead of HTML.
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10-20-2010, 07:37 AM
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#3 |
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Saved by grace
Join Date: Sep 2002
Location: Indiana
Posts: 1,397
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It seems to have worked thanks. What is puzzling how it just seemed to happen out of the blue. Maybe an update changed settings or something?
One strange thing though, I just composed a new email and the margins are way off. It starts a new line before I am nearly full on the line. Last edited by quartet-man; 10-20-2010 at 07:50 AM. |
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10-20-2010, 08:17 AM
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#4 |
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Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,108
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In Outlook->Tools ->Options->Mail Format tab->there are two boxes about using MS word ->make sure both are unchecked since they are known to cause all sorts of issues.
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Stand Up 2 Cancer - SU2C |
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10-20-2010, 08:45 AM
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#5 |
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Saved by grace
Join Date: Sep 2002
Location: Indiana
Posts: 1,397
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That was easy, EzyStvy.
Thanks. When I did that, I lost my buttons (print, save etc.) Is there a way to keep those, but fix it? It seems really strange not having them as I guess I have always had them.EDIT. Actually those are there, they just seem to be elsewhere and something is gone, so it looks different. Now I just need to figure out how to set a default font and size because it gives me no control over them anymore from within the message. Edit two: I did change the fonts, so that is good. Last edited by quartet-man; 10-20-2010 at 08:53 AM. |
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