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11-11-2010, 05:59 AM
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#1 |
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Member (11 bit)
Join Date: May 2000
Location: PA USA
Posts: 1,040
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Files won't open
My daughter tried to move files from her external hard drive to her documents and she said she can't read them. My guess is the external HD is FAT32 and her laptop is NTFS. If this is true, how can I convert those files to NTFS so she can open them ?
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#1 HP 5310 500Hard Drive 350gb.Toshiba external back-up 4gb. Ram Win.7 Professional 64bit. #2 Sony Lap Top 500 gb. hard drive 3.0ghz AMD Athlon 4gb Ram Win.7 Home Premium 64 bit |
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11-11-2010, 06:10 AM
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#2 |
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Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,108
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Nope it's not the file system.
Posting the error message she gets when she tries to open the files would help. Odds are she's getting an Access Denied message.....You didn't mention her OS, but try the following: How to take ownership of a file or folder in Windows XP How to take ownership of a file or a folder in Windows XP
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11-11-2010, 06:26 AM
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#3 |
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Member (11 bit)
Join Date: May 2000
Location: PA USA
Posts: 1,040
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No error message, the files open with gibberish, that is squares,dots,etc.
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11-11-2010, 07:19 AM
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#4 |
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Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,108
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That looks like important information
 What types of files are they and does she have the proper application to open them? They are either corrupt or she's using the wrong app to open them. Opening an Excel spreadsheet with Notepad for example would show the same gibberish.. |
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11-11-2010, 02:11 PM
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#5 |
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Member (11 bit)
Join Date: May 2000
Location: PA USA
Posts: 1,040
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Problem solved. I went to her house this morning and when plugging in the back up hard drive you get the usual message "what do you want to do".Instead of scrolling down to "View all files" she clicked on the first line. When I went to "view all files" it was "oh my God" there they are. This is why kids give you gray hair.
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11-11-2010, 08:29 PM
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#6 | |
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Computing Professor
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Join Date: Jun 2001
Posts: 11,718
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Quote:
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