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11-18-2010, 06:48 AM
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#1 |
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Member (11 bit)
Join Date: May 2000
Location: PA USA
Posts: 1,040
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E-mail in Outlook wont work
I just installed MS Office 2010 Professional. I use Inbox.com for my e-mail but I can't get it to work in Outlook. It says it is automatically detecting the settings but it fails to connect. I tried using the manual settings but that doesn't work either. Any suggestions what I can do?
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11-18-2010, 08:01 AM
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#2 |
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Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,108
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Have you been through their web site?
I just took a quick peek and found these: Frequently Asked Questions How do I enable POP3 and SMTP access to my Inbox.com account? Inbox.com - F.A.Q. I experience difficulties when sending emails over my email client. Inbox.com - Email Help
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11-18-2010, 10:14 AM
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#3 |
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Member (11 bit)
Join Date: May 2000
Location: PA USA
Posts: 1,040
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I'll give that a try. Thanks
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11-18-2010, 10:38 AM
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#4 |
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Member (11 bit)
Join Date: May 2000
Location: PA USA
Posts: 1,040
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I just tried all those steps and get the message it can't log on to the outgoing SMTP server. What next?
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11-18-2010, 10:50 AM
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#5 |
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Member (11 bit)
Join Date: May 2000
Location: PA USA
Posts: 1,040
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I went thru all of the steps again. It receives e-mail but won't send.
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11-18-2010, 11:46 AM
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#6 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,776
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You have to use port 465 or 587. 465 is a SSL port, so 587 will be easier to set up.
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11-18-2010, 01:38 PM
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#7 |
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Member (11 bit)
Join Date: May 2000
Location: PA USA
Posts: 1,040
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When it configures the e-mail, I don't see any place that I can change the port.
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11-18-2010, 02:18 PM
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#8 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,776
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You will have to find where to change it. There has to be a property sheet in there somewhere where you can. The inbox.com help is for Outlook 2003. You need to configure authentication too.
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11-18-2010, 04:22 PM
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#9 |
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Member (11 bit)
Join Date: May 2000
Location: PA USA
Posts: 1,040
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I went into Mail in control panel and was able to set the port to 587 but still no luck. Receives mail but won't send.
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11-18-2010, 05:39 PM
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#10 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,776
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Did you enable authentication?
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11-19-2010, 03:58 AM
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#11 |
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Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,108
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Its possible your ISP is not allowing the outgoing mail. Set the SMPT to match your ISP's settings.
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11-19-2010, 07:12 AM
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#12 |
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Member (11 bit)
Join Date: May 2000
Location: PA USA
Posts: 1,040
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I finally got it working. Thanks to all that helped. GLC, when double checking the settings I discovered my arthritic fingers and glaucomic eyes put in port 597 instead of 587. changed it and now it works and I feel stupid. Again,much thanks to all.
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