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#1 |
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Member (3 bit)
Join Date: Jan 2011
Posts: 7
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Msn
I get an error on MSN everytime I try to sign out which signs me out again.
Problem signature: Problem Event Name: APPCRASH Application Name: wlcomm.exe Application Version: 14.0.8117.416 Application Timestamp: 000607f6 Fault Module Name: WININET.dll Fault Module Version: 8.0.7600.16700 Fault Module Timestamp: 4cd2484e Exception Code: c00000fd Exception Offset: 000016cc OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 2057 Additional Information 1: 261d Additional Information 2: 261dc2a47a05a8dce5e58ddb2f044696 Additional Information 3: 8412 Additional Information 4: 84124c20d676a12f6b8322edce02bbde |
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#2 |
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Barefoot on the Moon!
Staff
Premium Member
Join Date: Aug 2002
Location: Northeastern USA
Posts: 13,384
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You're not running the current version of Windows Live Messenger. Try downloading & installing the latest version:
Windows Live Messenger 2011 - Instant messaging (IM), video chat
__________________
There are two secrets to staying young, being happy, and achieving success. You have to laugh and find humor every day, and you have to have a dream.
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#3 |
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Member (3 bit)
Join Date: Jan 2011
Posts: 7
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I upgraded to 2011 but hated it so I downgraded. 2011 wasn't logging in either.
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#4 |
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Barefoot on the Moon!
Staff
Premium Member
Join Date: Aug 2002
Location: Northeastern USA
Posts: 13,384
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What Operating System are you running?
What Anti-Virus and security software are you running? Are you using anything other than the built-in windows firewall? |
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#5 |
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Member (3 bit)
Join Date: Jan 2011
Posts: 7
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Windows 7 64 bit
No anti virus, firewall |
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#6 |
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Barefoot on the Moon!
Staff
Premium Member
Join Date: Aug 2002
Location: Northeastern USA
Posts: 13,384
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You really do need some anti-virus software installed. There is plenty of free stuff out there. Right now, the recommended software on the forums is Microsoft's Security Essentials.
Run a scan with Security Essentials, and also download, install, and run a scan with malwarebytes.org From what I can tell, the crash seems to occur when a 3rd-party application interacts with WLM (Windows Live Messenger) when it shouldn't be. So, clean up your system and make sure that isn't causing an issue. Last edited by Force Flow; 01-25-2011 at 06:00 PM. |
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#7 |
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Member (3 bit)
Join Date: Jan 2011
Posts: 7
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I have got norton antivirus now but I am pretty careful.
I can't understand why some programs are just crashing as soon as I try to load them. |
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#8 |
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Techphile.
Join Date: Nov 2003
Location: San Francisco Bay
Posts: 5,961
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Try turning off NAV and try MSE in its place.
__________________
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#9 |
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Member (3 bit)
Join Date: Jan 2011
Posts: 7
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I only just downloaded NAV, so I know it is not the problem.
I had an issue with the new ATI drivers which kept causing BSoD, which a lot of others are having a problem with so I reverted to an older version which has fixed it but for some reason I am having problems with other programs? |
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#10 |
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Techphile.
Join Date: Nov 2003
Location: San Francisco Bay
Posts: 5,961
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Oh no!....why did we not have an intervention to get him to stop? How did we fail him? Peter Norton's evil child takes control of another soul.
Last edited by David M; 01-27-2011 at 10:21 AM. |
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#11 |
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Member (3 bit)
Join Date: Jan 2011
Posts: 7
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:S Ok I will give MSE a shot
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#12 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,779
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If you are "downloading" commercial software without paying for it, you are going to have problems................
MSE is legitimately free. Is your Windows 7 legitimate? |
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#13 |
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Member (3 bit)
Join Date: Jan 2011
Posts: 7
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Pre-installed
I think the virus came from from a USB stick from my university computers. Took a while to remove it off my USB stick but it spread to my other USB stick and for some reason I can't remove it off that one. I've found that repairing or reinstalling programs has fixed the problems with the crashes. Perhaps it wasn't the ATI driver update, just so happened that it was the first noticeable file to be corrupted causing my BSOD and downgrading it repaired it. |
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