Problem reading USB pendrives and HDD

[TangoVirtud]

Hi!!!

I've got an Italian AOA 150 Acer netbook, Windows xp, home, 2002, sp3. The problem is that I've tried to connect a pendrive, 2Gb size, and it does not read it, a Toshiba StorE HDD, nothing happens. A Majestic mp3... Nothing.

What can it be?? System tray, under Hardware, states there are conflicts labeled as "Other peripherics" (Altre perferica) I thought it could be the plug and play, but it opens my SD memories. The USB ports are working, for I use a pair of Logitech speakers and they work properly. I've made a HJT Log and this is it:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20.50.34, on 26/02/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RegService.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\Programmi\Process Blocker\Process Blocker.exe
c:\Programmi\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Programmi\Process Blocker\Tray Informer.exe
C:\Programmi\File comuni\Java\Java Update\jusched.exe
C:\Programmi\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Programmi\Skype\Phone\Skype.exe
C:\Programmi\Skype\Plugin Manager\skypePM.exe
C:\Archivos de programa\Messenger\msnmsgr.exe
C:\Programmi\eMule\emule.exe
C:\Programmi\Mozilla Firefox\firefox.exe
C:\Programmi\Mozilla Firefox\plugin-container.exe
C:\Programmi\Microsoft Office\Office12\EXCEL.EXE
C:\Programmi\LogMeIn Hamachi\hamachi-2.exe
C:\Programmi\LogMeIn Hamachi\hamachi-2-ui.exe
C:\Programmi\Megaupload\Mega Manager\MegaManager.exe
C:\Programmi\real\realplayer\update\realsched.exe
C:\Programmi\Java\jre6\bin\java.exe
C:\Programmi\USB Disk Security\USBGuard.exe
C:\Programmi\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Yahoo! SearchBar Home Page
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = Yahoo! Italia
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = Yahoo! Italia
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Dati applicazioni\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Programmi\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Searchqu Toolbar - {7FF99715-3016-4381-84CE-E4E4C9673020} - (no file)
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Programmi\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: eSnipBHO - {B530A9A4-1722-4D16-AAD6-AA85E3AD2ADE} - C:\Programmi\Logia\eSnipsDownloader\eSnipsBHO.dll
O2 - BHO: MegaIEMn - {bf00e119-21a3-4fd1-b178-3b8537e75c92} - C:\Programmi\Megaupload\Mega Manager\MegaIEMn.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: (no name) - {7FF99715-3016-4381-84CE-E4E4C9673020} - (no file)
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Programmi\File comuni\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\real\realplayer\update\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\File comuni\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [LogMeIn Hamachi Ui] "C:\Programmi\LogMeIn Hamachi\hamachi-2-ui.exe" --auto-start
O4 - HKLM\..\Run: [USB Security] C:\Programmi\USB Disk Security\USBGuard.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Programmi\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [Skype] "C:\Programmi\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Enviar a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Programmi\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Programmi\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\system32\shdocvw.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Programmi\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Programmi\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs:
O20 - Winlogon Notify: !SASWinLogon - C:\Programmi\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Communication Modem Device Manager II - Unknown owner - C:\WINDOWS\system32\RegService.exe
O23 - Service: Servizio di Google Update (gupdate) (gupdate) - Unknown owner - C:\Programmi\Google\Update\GoogleUpdate.exe (file missing)
O23 - Service: LogMeIn Hamachi 2.0 Tunneling Engine (Hamachi2Svc) - LogMeIn Inc. - C:\Programmi\LogMeIn Hamachi\hamachi-2.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: Office Source Engine (ose) - Unknown owner - C:\Programmi\File comuni\Microsoft Shared\Source Engine\OSE.EXE (file missing)
O23 - Service: Process Blocker - Softros Systems, Inc. - C:\Programmi\Process Blocker\Process Blocker.exe

--
End of file - 8224 bytes

Please, help me. Thank you!!!

Sergio

[glc]

You sure this isn't causing a problem?

O4 - HKLM\..\Run: [USB Security] C:\Programmi\USB Disk Security\USBGuard.exe

[TangoVirtud]

Originally Posted by glc You sure this isn't causing a problem? O4 - HKLM\..\Run: [USB Security] C:\Programmi\USB Disk Security\USBGuard.exe

Hi!! Thank you for answering! And, yes, I'm sure, this problem dates from almost a month ago, and I've installed this antivirus yesterday. So it can't be. I've downloaded it from download.com
So you think it's better to uninstall it?
Thanks again.