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05-21-2012, 10:53 PM
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#1 |
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Member (5 bit)
Join Date: Sep 2010
Posts: 27
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Question about external Hard drive..
my western digital external hd is working fine but when i hook into usb on my laptop it recognizes it but it says that folders are empty. When i hook it up to television it shows everything on it but for some reason its not showing files and folders on laptop, i have never had this problem before until now. Any help would be appreciated, thanks
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05-22-2012, 07:50 AM
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#2 |
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Moderator
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Is there any software that came with the enclosure? It may need to be installed on the laptop prior to hooking it up.
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05-22-2012, 07:53 AM
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#3 |
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Computing Professor
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The other possibility is that your laptop has a recent update.
What's been added since it last saw the external drive?
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Asus M4A77D, 64 X2 6000+, 4 GB Corsair DDR2 800 ram, Radeon 5770. |
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05-22-2012, 08:55 AM
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#4 |
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Member (5 bit)
Join Date: Sep 2010
Posts: 27
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re
i believe it automatically installed it when i first plugged it in, it worked fine for a while but for some reason now its not showing anything on it. As for the microsoft updates i believe its installed net framework 4 client profile updates
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05-22-2012, 09:09 AM
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#5 |
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Forum Administrator
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How do you connect it to a television?
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05-22-2012, 01:54 PM
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#6 |
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Member (5 bit)
Join Date: Sep 2010
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re
my samsung tv has usb ports in it and i can plug it right in and watch and listen whatever i have on the hd itself
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05-22-2012, 11:00 PM
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#7 |
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Computing Professor
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Does your laptop see files on any other USB device?
Say a 2 gb USB key. |
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05-23-2012, 09:10 AM
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#8 |
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Member (5 bit)
Join Date: Sep 2010
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re
Yes i have plugged up 2 other external hd and they both show everything on them, very weird
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05-23-2012, 09:15 AM
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#9 | |
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Quote:
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Niwa no niwa ni wa, niwa no niwatori wa niwaka ni wani o tabeta. |
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05-23-2012, 10:34 AM
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#10 |
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Member (5 bit)
Join Date: Sep 2010
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re
it all different file ext. it works on my desktop pc but does not on my laptop. Very weird....the other 2 work fine on my laptop and even this one did too until now. This one though does not have power cord, the only power it gets is when u plug it in to the laptop or pc.
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05-23-2012, 10:41 AM
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#11 | |
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Quote:
What media player are you using on the PC that recognises the files? |
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05-23-2012, 03:39 PM
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#12 |
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Computing Professor
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Is the laptop running on battery or plugged into a wall socket ?
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05-23-2012, 08:55 PM
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#13 |
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Member (5 bit)
Join Date: Sep 2010
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re
no it has no power socket, it just runs off the usb power. i use different media players but none of the files show up under "my passport", Ive tried it with laptop plugged in and without with no luck. Its driving me crazy.
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05-23-2012, 09:13 PM
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#14 |
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I'd copy all the files off it to your desktop, then reformat it and copy the files back.
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05-23-2012, 10:58 PM
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#15 | |
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Member (5 bit)
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Quote:
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