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Old 11-27-2002, 07:09 PM   #1
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where should i ask about Windows media player help?

i have the latest version and it wont let me "fastforward" through movies. where can i ask to get help with this?
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Old 11-28-2002, 02:43 AM   #2
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You might get more help in the Software forum. But a quick look at the Knowledge Base over at Microsoft came up with an article that points to some controls working on some titles and not on others. Here's the article:

http://support.microsoft.com/default...b;en-us;306698

You can try to see if the controls don't work with all your DVD titles. Did it work previously with these same titles?

I wish I could help you more, but I tend to use WinDVD for most of my DVD playback. Perhaps another tech with more MS Media Player experience will help soon.
. . . Gary
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Old 11-28-2002, 11:52 AM   #3
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Some movie formats don't have true timecode -- that's one way high compression codecs like DivX, Xvid and others keep files sizes small -- they remove time code. Without time code, Media Player and other such players cannot fastforward.

-Craig
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