Broderbund programs & HP

[turbo24]

I had installed print shop 6 however i was suddenly unable to open the program. ( I would try to open and at splash screen i would get an error simply that said "ps6 has caused an error in hpfwin06.dll and this program will close" and it would give em option to ignore or close except that ignore would not work, it would still close. So since i could not seem to fix it i just bought and downloaded the new print shop deluxe 15 (hoping that the new program would not be corrupt or whatever the deal is and would work.) Except i got it installed and the damn thing does the exact same thing. I also get the same error occurance when i try to open my Print Master program. This is obviously a printer file, which brings me to my next issue. My print master program was my most used graphic creativity program and i kept have consistent troubles with printing anything at all - did not matter what i was printing but it would print out the first 2 maybe 3 times and then the next time it would print out about 3 lines and then printer would freeze. This happened for a while then i decided to try to update my printer driver. (About 2 or 3 months ago i did this) After i changed driver, i still kept having this recurring print problem so it did not help and NOW I have this other crap going on. Please help me!!!
Trish Horton