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03-27-2003, 01:18 PM
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#1 |
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Member (7 bit)
Join Date: Dec 2002
Location: Canada
Posts: 71
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Printing Error
Please HELP!!! I am going crazy. Every time I print someting my computer freezes and I have to restart the @#$%^!G thing, no matter what program I am trying to print from, it freezes.
I am running WIN 98se I have 256MB of ram, 80gig hard drive, my printer is an epson 880, I tried unistalling my printer/drivers and reinstalling them, but no help at all. The error message I keep getting is someting to do with "Krnl386" as seen below. E_S00RN1 caused a general protection fault in module KRNL386.EXE at 0001:00009347. Registers: EAX=00000020 CS=017f EIP=00009347 EFLGS=00000202 EBX=00000010 SS=3a5f ESP=00000ff2 EBP=000067ce ECX=00000000 DS=0387 ESI=00000000 FS=1967 EDX=00000004 ES=0cd7 EDI=73b63e28 GS=0d37 Bytes at CS:EIP: cb 53 bb 36 00 eb dc 53 bb 3a 00 eb d6 53 bb 3e Stack dump: 347f26b8 003b02f2 8e3c0212 Please help me, I don't know what to do, I am on my last wire. AAHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!! Thanks for any help you can give me. |
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03-27-2003, 02:04 PM
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#2 |
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Member (11 bit)
Join Date: Jan 2002
Location: british columbia canada
Posts: 1,361
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is there a possibilty you may have added a program just before this happened,have you gone through your startup menu to try narrow it down,remove programs running in the background to see if there is third party app or driver conflict causing this error
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03-27-2003, 02:11 PM
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#3 |
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Member (7 bit)
Join Date: Dec 2002
Location: Canada
Posts: 71
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Thanks, I'll look around, but I don't think I have installed anything lately, and I only keep programs running in the background that are needed. Is there anything else that may be giving me this problem?
Thanks again |
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03-27-2003, 04:53 PM
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#4 |
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Member (7 bit)
Join Date: Dec 2002
Location: Canada
Posts: 71
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Please HELP!!!!!!!!!!
I uninstalled every print software, all kinds of other programs, my print drivers/software. Then I reinstalled my printer/drivers and it is still crashing whenever I try to print anything using any program, like excel, word, notepad, etc... I am going crazy!!!!
 and I need help soon or I am going to explode Please please help 
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03-27-2003, 11:30 PM
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#6 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,788
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That's the Epson driver crashing. Completely uninstall the printer and its software, download the latest driver from Epson and try that.
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03-28-2003, 07:59 AM
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#7 |
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Member (7 bit)
Join Date: Dec 2002
Location: Canada
Posts: 71
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Thanks Very much for all of your help. I'm going to try updating the driver, hopefully that will work.
Thanks a lot everyone 
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