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06-01-2003, 01:12 PM
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#1 |
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Computer Geek
Join Date: Jul 2002
Location: West Lothian, SCOTLAND, United Kingdom
Posts: 1,223
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Microsoft Word 2000 problem
I've got a problem with Word 2000.
When I try to open Word, it says "Requesting virus scan" in the bottom left of the Word window and then I get a message saying "Word has encountered a problem and needs to be closed down". I'll try reinstalling Word but does anyone have any ideas what could be causing this? I don't think it's anything to do with Norton Anti-Virus.
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06-02-2003, 06:52 PM
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#2 |
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Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,108
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From Word's help file:
Change the security level for macro virus protection On the Tools menu, point to Macro, and then click Security. Show Me Click the Security Level tab, and then select the security level you want to use. |
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06-02-2003, 10:02 PM
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#3 |
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The Wheeler Dealer
Join Date: Sep 1999
Location: Paradise
Posts: 2,796
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Do a search for "normal.dot" and delete all instances of it. Word should then open.
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06-03-2003, 07:25 AM
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#4 |
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Computer Geek
Join Date: Jul 2002
Location: West Lothian, SCOTLAND, United Kingdom
Posts: 1,223
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Thanks guys.
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