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06-05-2003, 12:27 PM
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#1 |
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Member (9 bit)
Join Date: Jul 2001
Posts: 355
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problem uninstalling a program
I need to uninstall my cd burner software to reinstall it. My problem is that the software wont uninstall. in the add/remove it doesnt do anything when you click on remove, and the uninstall shortcut in the start menu dont do nothin. i have used a third party unistaller and it dont do anything either. I try to reinstall the software but it says their is already a previous installation, do you want to unistall it first, I click on it and it exits the installation and dont do anything. Also if you go on not uninstalling it nothing is reinstalled.
I have to be able to reinstall the softare in order to use my cd burner. This is about to drive me crazy. |
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06-05-2003, 12:29 PM
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#2 |
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Member (12 bit)
Join Date: Jan 2002
Location: Central Arkansas
Posts: 2,170
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What burning software are you using?
What operating system?
__________________
Roger "Our greatest glory is not in never falling, but in rising every time we fall." -Confucius |
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06-05-2003, 12:30 PM
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#3 |
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Member (9 bit)
Join Date: Jul 2001
Posts: 355
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its the software for Iomega USB CDRW and Im using 98SE
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06-05-2003, 12:37 PM
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#4 |
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Member (12 bit)
Join Date: Jan 2002
Location: Central Arkansas
Posts: 2,170
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Are you disconnecting the usb cd-rw before you try to remove the software?
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06-05-2003, 12:39 PM
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#5 |
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Member (9 bit)
Join Date: Jul 2001
Posts: 355
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I have done it both ways. Unconnected and with it connected
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06-05-2003, 12:46 PM
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#6 |
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Member (12 bit)
Join Date: Jan 2002
Location: Central Arkansas
Posts: 2,170
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Try disconnecting the drive, ctrl-alt-del and end task everything except systray and explorer, then go to Add/Remove programs and see if it will uninstall.
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06-05-2003, 01:10 PM
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#7 |
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Member (9 bit)
Join Date: Jul 2001
Posts: 355
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didnt work
Will I have to manually go through and delete the files that it installed? I know this is bad but if i cant get it to unistall what other option do I have Last edited by ironzombie99; 06-05-2003 at 01:23 PM. |
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06-05-2003, 03:04 PM
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#8 |
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Member (11 bit)
Join Date: Mar 1999
Location: Marlow,N.H.
Posts: 1,273
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Why do you need to reinstall it?
this is Iomega's live tech page for Hotburn software: http://wcs00180.egain.net/wcscgi/CDM...PPORTUSOTHERTV this is their customer support page: http://www.iomega.com/support/catalog/hotburn.html I would not recommend removing the program manually, you may miss things that will keep you from ever reinstalling... |
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