Microsoft office files opening as "read-only"

[Mr N8]

We have a lot of our users using a NTFS partition on a server as their document directory. This partition is on an NT server. We are currently running in mixed mode. When a user opening Office 97 on an NT 4.0 machine opens an office document from the shared partition, it is opened with full access. However, when a Windows 2000 / XP Pro machine using Office XP opens a file from this same directory, the file says that it is in use by "another user" and can only be opened as read only. It asks if you would like to be notified when the file is available for editing. If you click notify, it will notify you shortly, but then a few seconds later, it will say it is in use by another user, again.

Anyone ever run into anything like this? I've even tried allowing full-control to everyone to try to resolve, and it doesn't seem to make a difference.

[mrlucio]

Yeh i am having the same problem. I wonder if anybody has a answer to this....

[Cheryl]

there's an kb article w/alot of info about this...maybe it can help

http://support.microsoft.com/default...b;en-us;814112

[Mr N8]

I've been through that article a lot, and none of it helped. All my win2k machines are SP4 right now, so according to that, they aren't affected.

The only other thing I can think is that a machine somewhere on my network is doing network scanning on that drive, and is somehow locking the files.

I'll keep this updated if I find a solution.