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10-18-2003, 06:37 PM
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#1 |
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Member (3 bit)
Join Date: Oct 2003
Location: San Diego
Posts: 4
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Installation error w/ illustrator 10 on XP
I am trying to install Illustrator 10 on my pc w/ xp and I keep getting a error message :
Component: window sysfiles File Group: MSVCRT File: ERROR: the filename, directory name, or volume label syntax is incorrect. Please help. |
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10-18-2003, 11:45 PM
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#2 |
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Member (14 bit)
Join Date: Mar 1999
Location: Christmas, Florida
Posts: 10,661
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welcome to pcmech
is this installation a new full install or a upgrade one. |
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10-19-2003, 01:20 PM
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#3 |
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Member (3 bit)
Join Date: Oct 2003
Location: San Diego
Posts: 4
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I have two versions a friend of mine had.
One is an upgrade and the other is a full version. Niether of them can get past this error. I tried to remove the entire program several different ways but nothing seems to work. |
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10-19-2003, 01:24 PM
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#4 |
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Member (14 bit)
Join Date: Mar 1999
Location: Christmas, Florida
Posts: 10,661
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they may be bad copies
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10-19-2003, 01:34 PM
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#5 |
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Member (3 bit)
Join Date: Oct 2003
Location: San Diego
Posts: 4
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They seem to work fine when I loaded them onto another machne here in the office.
I think it is something on my main machine that will not allow a different copy to be reloaded. Maybe some sort of right protection. |
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10-19-2003, 01:39 PM
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#6 |
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Member (14 bit)
Join Date: Mar 1999
Location: Christmas, Florida
Posts: 10,661
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very likely that is the case
you might want to check the regestry for any referance to it and remove them, and try again. |
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10-19-2003, 01:44 PM
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#7 |
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Member (3 bit)
Join Date: Oct 2003
Location: San Diego
Posts: 4
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How do I check the registry?
Can you tell me how to proceed? |
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