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#1 | ||
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Foldin' For PCMech!
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i have norton antivirus software on my machine, its all updated and everything. this message pops up all the time that says i got a virus called kmxjtnez.exe but i can't delete it! the virus scan can't and i tried deleting it manually and it wont let me! any ideas?? thanks
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Eric
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#2 |
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Guest
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do you have kazzaa on your machine???
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#3 |
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Foldin' For PCMech!
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nope
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#4 |
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Guest
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hmmm... start up you computer in safe mode and then run norton that sould delete it
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#5 |
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Foldin' For PCMech!
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well, i have it another machine and the 2 are networked together. would that be the same?
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#6 |
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Guest
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no the same EXACT thing happened on my dads comp 3 times he had to have the hd repartitioned so he could use it
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#7 |
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Foldin' For PCMech!
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really? wow, do you know anything about this virus?is it some new 'code red' type or something?
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#8 |
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Guest
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i dont know. but i do know that if you try and delete it in regular mode you cant see thet virus and therefore you cant delete it. if you go into safe mode and run notron it should automaticly delete it
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#9 |
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Served with Pride
Staff
Premium Member
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I just ran the file name you listed at both Norton and Trend Micro virus definitions and came up empty. Did a google search and and nothing there either. You sure you have it listed correctly? Did you look in Add/Remove Programs to see if it is listed? Best to do so from safe mode.
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#10 |
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Member (12 bit)
Join Date: Jan 2002
Location: Central Arkansas
Posts: 2,170
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You could also boot into "safe mode with networking" and do an online scan with Housecall.
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Roger "Our greatest glory is not in never falling, but in rising every time we fall." -Confucius |
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#11 |
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Foldin' For PCMech!
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ok guys, thanks for the help, but as keeble said, when i restarted to start in safe mode an error of "missing file. this may cause explorer.exe not to work" or something to the effect poped up. then the system wouldn't load. i had to reinstall windows!
i also looked for that virus and found nothing. but the scanner picked it up so i dunno |
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