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#1 |
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Member (11 bit)
Join Date: Jun 2000
Location: Rochester, NY
Posts: 1,250
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Hi,
I have an email in backup.pst that might be infected with a virus. How do I delete the emails in this file? TIA
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#2 |
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energetech
Join Date: Sep 2003
Location: Tampa, FL
Posts: 260
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babylon5guy,
Create a new Personal Folder and import the contents of the backup.pst into this personal folder set. I would suggest turning the preview pane off when you look at mail in this set. From there you should see all messages listed and can then choose the one you need to delete. HTH, -LW |
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#3 |
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Member (11 bit)
Join Date: Jun 2000
Location: Rochester, NY
Posts: 1,250
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Thanks LiVeWiRe, good suggestion, sometimes the obvious escapes me.
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#4 |
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Member (11 bit)
Join Date: Jun 2000
Location: Rochester, NY
Posts: 1,250
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Whoops, didn't work, it put the contents in the folder, but it still retains the contents, so I guess it just copied it.
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#5 | |
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energetech
Join Date: Sep 2003
Location: Tampa, FL
Posts: 260
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Quote:
-LW |
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#6 |
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Member (11 bit)
Join Date: Jun 2000
Location: Rochester, NY
Posts: 1,250
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Hi LiVeWiRe,
I imported the backup.pst into a folder I created, Personal Folders. Which it did just fine, however I noticed backup.pst was the same size, which means it still had all the emails in it. I ran the virus scan again and it still said there was an email in it with a potential virus. The virus scan deleted the email in the just created folder but it can't clean or delete it when it is in backup.pst. I need to empty backup.pst, glc said I can't delete that file or my email won't work, that's my dilemma. Importing just copied the emails to my folder and still kept in the originals. |
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#7 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,777
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No, that's not what I said.......
http://forum.pcmech.com/showthread.php?&threadid=96260 You asked if you deleted BOTH backup.pst AND outlook.pst, would Outlook recreate them? The answer was no, and everything will be gone. If you delete outlook.pst, THEN all your email (and everything else, as a matter of fact) will go bye bye, that's your active set of personal folders. If you delete backup.pst, just all your archived mail in there will be gone. If you have imported your backup.pst into a new set of personal folders, NOW you can delete backup.pst, remove the infected mail, THEN rearchive the folders as a NEW backup.pst. |
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#8 |
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Member (11 bit)
Join Date: Jun 2000
Location: Rochester, NY
Posts: 1,250
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Sorry glc, I misunderstood you. I deleted the backup.pst and everything is fine. Thanks for your's and LiVeWiRe's help.
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