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06-03-2004, 04:59 PM
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#1 |
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Member (3 bit)
Join Date: Jun 2004
Posts: 4
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Cannot open IE
Everytime I try to open my Internet Explorer I get an error message that reads...
"Internet Explorer encountered an error in Kernel32.dll- please restart computer if this problem persists." After I restart the computer, it still say's the same thing. What do I do...? Help. I don't want to have to re-format my harddrive and restore it to the factory setting. |
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06-03-2004, 05:02 PM
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#2 |
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Served with Pride
Staff
Premium Member
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,565
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Welcome to PC Mech. What OS are you using?
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06-03-2004, 07:46 PM
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#3 |
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Member (10 bit)
Join Date: Mar 2004
Location: Essex, UK
Posts: 982
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Don't know if this will work but you could try,
If youre using XP, go to control panel>add remove programs>add remove windows components select IE6 from the list and remove it, reboot then go back to add/remove components and re-install it.
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06-04-2004, 09:20 AM
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#4 |
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Member (3 bit)
Join Date: Jun 2004
Posts: 4
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I am working with WIndows ME... thanks for the quick response by the way...
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06-04-2004, 09:23 AM
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#5 |
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Member (10 bit)
Join Date: Mar 2004
Location: Essex, UK
Posts: 982
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The procedure is pretty similar to uninstall/reinstall I believe but I hav'nt had much experience with ME (never really liked it myself), but it should just appear in the programs list (you won't have the
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06-04-2004, 09:34 AM
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#6 |
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Member (3 bit)
Join Date: Jun 2004
Posts: 4
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Thank You DESIGNER... I will try it that today when I get home. I appreciate your help.
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06-04-2004, 10:42 AM
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#7 |
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Resident Intel Fanboy
Join Date: Mar 2004
Location: Cincinnati
Posts: 1,669
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You can't uninstall IE from control panel, in XP or ME, all that uininstall does is remove the shortcuts to IE. You have to go to microsofts website and do a repair of IE. Here is a link to the IE6 SP1 download, should give you the option to repair, or you could just install this.
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...wide is the gate, and broad is the way, that leadeth to destruction, and many there be which go in thereat... Last edited by Redfallon; 06-04-2004 at 10:48 AM. |
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06-04-2004, 10:59 AM
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#8 |
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Member (10 bit)
Join Date: Mar 2004
Location: Essex, UK
Posts: 982
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Sorry, I assumed it actually removed IE 6, as its under the tab add/remove windows components in XP. Obviously I didn't want to try it myself as IE is working OK for a change and I dont want to mess with it.
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06-04-2004, 11:05 AM
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#9 |
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Resident Intel Fanboy
Join Date: Mar 2004
Location: Cincinnati
Posts: 1,669
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eh it's ok
 You didn't think M$ would make it easy to uninstall a part of their OS did ya Just didn't want him to go home and try that and be suprised. I am having trouble finding any way to repair IE in windows ME. I tried to download the SP1 and it gave me a msg about another install already requires a reboot....So I didn't try again. I think I've fixed IE before on a Win98se machine this way, so hopefully that'll work.
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06-04-2004, 11:20 AM
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#10 |
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Member (10 bit)
Join Date: Mar 2004
Location: Essex, UK
Posts: 982
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What about running SFC, would that be of any benefit because it scans for altered files and allows you to restore them from the installation CD's. Don't know if that would actually repair the error but you could use it to resore individual files as well
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06-04-2004, 11:54 AM
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#11 |
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Resident Intel Fanboy
Join Date: Mar 2004
Location: Cincinnati
Posts: 1,669
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I didn't know if that worked in ME or not.
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06-04-2004, 12:05 PM
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#12 |
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Member (10 bit)
Join Date: Mar 2004
Location: Essex, UK
Posts: 982
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As far as I know it does, now for sure it works in 98SE but a friends got ME and I think he said it works OK
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06-04-2004, 01:48 PM
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#13 |
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Member (3 bit)
Join Date: Jun 2004
Posts: 4
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Sorry guys... I'm a computer illiterate... what is SFC and now do I run it?
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06-05-2004, 02:22 AM
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#14 |
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Member (10 bit)
Join Date: Mar 2004
Location: Essex, UK
Posts: 982
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SFC is System File Checker (it was only of windows 98 and ME as far as i know).
Just click Start>Run> and type in "SFC", SFC will scan for altered system files (your problem sounds like somethings corrupted). If it finds anything it will ask you wether you want to restore the file(s) from the installation CD, if you do put the CD in and it will repair the file(s) |
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06-05-2004, 02:29 AM
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#15 |
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Member (12 bit)
Join Date: Jul 2002
Location: Easthampton, Massachusetts
Posts: 2,633
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Do you really need to use IE? Because there are other browsers out there that are very good and very stable like Opera and Mozilla.
IE causes a lot of problems. |
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06-05-2004, 02:33 AM
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#16 | |
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Member (10 bit)
Join Date: Mar 2004
Location: Essex, UK
Posts: 982
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Quote:
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