Please, I need help with my laptop NOW!

[paniolo]

It's a Sony VAIO PCNG 170.

For some reason, it started substituting numbers for letters off the keyboard. In other words, I go to type in usernames, or passwords, and instead of the letter "o", I get the number "6". This occurs all the time now.

I ran a complete Norton Virus scan and spysweeper scan, and all were negative. I did the complete Norton windows utitility scans and repaired all issues. Negative results.

Any suggestions to help me out?

Thanks

[ktkendall]

Sounds like the keyboard is going bad, since you have ruled out virus and spyware, the only other thing I would perhaps try is going into device manager and removing the keyboard and rebooting and letting windows reinstall the drivers for the keyboard, can't hurt but I would really tend to think yo may be having to take that laptop in for service... Thats the downside to laptops, not very many user servicable parts in them...

[freakitchen]

This might be too simple a solution but.......

Does your laptop have a number pad as extra key function on the alpahabetical keypad? For example, is there a number 6 in a square box on your 'o' key?

If so, you may have the Function lock permanently on...

Freakitchen

[paniolo]

Originally Posted by Freakitchen This might be too simple a solution but....... Does your laptop have a number pad as extra key function on the alpahabetical keypad? For example, is there a number 6 in a square box on your 'o' key? If so, you may have the Function lock permanently on... Freakitchen

I think that was it. Our new kittens have been walking on the keyboard and activated the NumLok/ScrlLok button.

Now only is I can figure out how to click on something and activate it without having to hold the Ctrl button down at the same time.

Mark

[ktkendall]

Great call there, I forget the simple stuff sometimes.