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Old 09-07-2006, 11:15 AM   #1
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HP pavillion DV4000 keyboard not responsive

Hey guys,
My friend has a HP pavillion DV4000 (laptop) and he says for some reason he turns it on and the keyboard doesn't work. The mouse works fine. I thought it could be some virus or spyware but he can't get to his desktop since he can't type in the password. I told him to try an external keyboard. Anyone know what's wrong? Suggestions?
Thanks
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Old 09-07-2006, 01:43 PM   #2
glc
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I doubt it's malware. Yes, an external keyboard is the first logical troubleshooting step.
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