Go Back   PCMech Forums > Help & Discussion > Tablets, Smartphones, & Mobile Devices

Need Some Help? Type Your Keywords Here:

Reply
 
LinkBack Thread Tools Search this Thread Rate Thread Display Modes
Old 01-23-2009, 01:03 PM   #1
Member (6 bit)
 
Join Date: Jul 2008
Posts: 46
Dell Warranty Transfers

I'm selling my laptop, and someone asked for the Service tag, my first name, and my last name to verify that the warranty is transferable. Well, I've seen the Owner transfer form, and all it requires from the original owner are those three things to actually change the ownership, so I don't want to give it out. I'm having difficulty verifying that my warranty is actually transferable, though. I just thought all limited hardware warranties for systems were.

Any insight on this? I'm calling Dell in a bit but I have the feeling this is the kind of question that will have me being transferred from one person to another for awhile.
The_Wiseman is offline   Reply With Quote
Old 01-23-2009, 04:40 PM   #2
Member (12 bit)
 
not important's Avatar
 
Join Date: Jul 2002
Location: Illinois
Posts: 3,557
See what Dell says but if that info is required on the Owner Transfer Form I don't see any way around it.
not important is offline   Reply With Quote
Old 01-23-2009, 08:29 PM   #3
Member (6 bit)
 
Join Date: Jul 2008
Posts: 46
well, I don't actually mind giving them out. The issues was that anyone with that information could change the ownership without my permission (so, if I give it out for them to "verify" that it's transferrable, they can just transfer it.) I mean, I guess I could get it switched back by calling dell and saying it was unauthorized, but I'd rather avoid the hassle. As expected, I got a runaround from Dell (polite, but it was a series of "To the best of my knowledge, yes, but I'm not 100% on that. Let me switch you to...").

-sigh- I guess I'll just keep the disclaimer that it may not be transferable. That's gonna be a pain when it is and I lose money because people didn't want to bid.
The_Wiseman is offline   Reply With Quote
Old 01-23-2009, 10:47 PM   #4
glc
Forum Administrator
Staff
Premium Member
 
glc's Avatar
 
Join Date: May 2000
Location: Joplin MO
Posts: 37,786
Just say that upon sale, you will fill out the transfer form. You cannot guarantee that Dell will accept it but you will try in good faith.

http://support.dell.com/support/topi...gen&redirect=1
glc is offline   Reply With Quote
Old 01-24-2009, 10:17 AM   #5
Member (6 bit)
 
Join Date: Jul 2008
Posts: 46
Thanks, that was a much more concise way of wording it than I had.
The_Wiseman is offline   Reply With Quote
Reply

Bookmarks

Still Need Help? Type Your Keywords Here:


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 12:19 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2012, vBulletin Solutions, Inc.
SEO by vBSEO 3.6.0 PL2