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06-07-2009, 10:42 AM
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#1 |
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Member (9 bit)
Join Date: Feb 2007
Location: England Coventry
Posts: 339
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Advent 7098
Hello Guys,
A customer brought me a ADVENT 7098 running XP which fails to login him in Window.When the splash screen finishes and before the logging window, that's where the BSOD does occur. Unsuccessful even in safe mode. I first suspect the HDD, but it passes the fitness test and the memory likewise. I attempted to repair window through the repair install, it also crashes with BSOD. I get the message STOP: 0X00000051 Registry_Error. Is there anything I can do before I can proceed to XP Clean installation ? Is there a way of system restore in this point or repair the registry? Thanks a lot for your comments Thierry
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06-07-2009, 12:13 PM
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#2 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,786
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Don't waste any more time - pull the drive, recover the customer's data files, then wipe it and do a clean install. This error is usually due to a corrupted user profile.
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06-07-2009, 05:30 PM
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#3 |
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Member (9 bit)
Join Date: Feb 2007
Location: England Coventry
Posts: 339
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Thanks Glc for that, his Operating system is badly damage and I will try recover the files and nukes the hard drive ahead of clean install. Thanks a lot.
Thierry |
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