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03-10-2007, 01:20 PM
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#1 |
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Member (9 bit)
Join Date: Dec 2004
Posts: 289
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Change host, IP Address Change
If someone were to change their host, does that mean they have to update their domain name servers to reflect the new IP Address of the host server? If so, that requires everyone to update their DNS to view the website, correct?
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03-10-2007, 02:51 PM
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#2 |
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Wx geek
Join Date: Aug 2005
Location: Indiana
Posts: 6,638
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Yes...you would have to change the host server IP with your domain registrar to point to the new server. The end user shouldn't have to do anything. Give the changes a few hours to take effect though.
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03-10-2007, 03:59 PM
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#3 |
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Member (9 bit)
Join Date: Dec 2004
Posts: 289
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OK, that's what we ended up doing a while back. However, some people in Singapore still point to the old server on only part of the website (e.g., they'll click a link and get a DNS error). What should I tell them?
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03-12-2007, 01:41 AM
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#4 |
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Member (7 bit)
Join Date: Aug 2006
Location: Latitude: 53° 32′ 60 N, Longitude: 113° 30′ 0 W
Posts: 127
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how long ago did you change the DNS?
Keep in mind that it'll take up to 48 hours for the propagation. |
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03-12-2007, 08:05 AM
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#5 |
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Staff
Premium Member
Join Date: Jul 1999
Location: Arlington, TN
Posts: 5,538
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I would contact your host and tell them of the problem. Most likely pushing out another record will fix the laggers.
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03-12-2007, 09:18 PM
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#6 |
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Member (9 bit)
Join Date: Dec 2004
Posts: 289
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Should I tell my web host or my domain name server host?
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03-12-2007, 09:28 PM
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#7 | |
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Staff
Premium Member
Join Date: Jul 1999
Location: Arlington, TN
Posts: 5,538
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Quote:
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03-18-2007, 10:31 PM
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#8 |
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Member (9 bit)
Join Date: Dec 2004
Posts: 289
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Is there a way I can have the people who are experiencing issues run a command or something to tell them what their ISP thinks the name servers are for my domain?
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03-18-2007, 10:47 PM
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#9 |
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Staff
Premium Member
Join Date: Jul 1999
Location: Arlington, TN
Posts: 5,538
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Do a tracert at the command prompt.
tracert sitename.com > tracert.txt will save the trace route to a text file. |
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03-18-2007, 11:36 PM
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#10 |
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Member (9 bit)
Join Date: Dec 2004
Posts: 289
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Yes, of course. Thanks.
Here are the last few lines of my trace route, which I do not have any problems accessing the website: Code:
10 41 ms 42 ms 42 ms bpr2-ge-7-1-0.atlantapaix.savvis.net [208.173.59.34] 11 40 ms 42 ms 38 ms 208.173.60.218 12 42 ms 37 ms 37 ms core-b.gnax.net [209.51.149.109] 13 38 ms 43 ms 38 ms 209.51.137.98 14 40 ms 39 ms 38 ms gravity.dnsprotect.com [207.210.76.66] Code:
10 327 ms 326 ms 327 ms gnax.ge2-3.br01.at101.pccwbtn.net [63.216.31.158] 11 307 ms 307 ms 307 ms core-b.gnax.net [209.51.149.109] 12 374 ms 374 ms 376 ms 209.51.137.98 13 |
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03-19-2007, 12:05 AM
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#11 |
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Member (10 bit)
Join Date: Mar 2006
Location: Toronto, Canada
Posts: 810
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This could still mean your member is still pointing to the old website IP, which as you said, doesn't exist anymore. If you still have access to that domain/IP, you could set up a 301 redirect to the new IP...
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