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Old 07-09-2004, 06:24 PM   #1
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Getting rid of spyware??

I haven't had much protection from this stuff, but since I've started having problems I've bought a new virus checker and gotten several programs such as spybot, ad-aware, etc. to try to get rid of it. Most of it is gone, however, my homepage is still locked as some "home search" web page and I get several pop ups for pop up blockers ironically. I have also found several progarms installed on my computer that I cannot remove via the add or remove programs option. They are: Home search assistant, Pgate basic, Search Extender, and Shopping Wizard. How can I get rid of these annoyances? I've been told to try buying registry mechanic? Would this be a good option or something else? or... should I just wipe my pc clean and start over with my new virus checker and spyware programs already in place? Thanks for any info and help.
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Old 07-09-2004, 06:27 PM   #2
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Maybe posting a HJT log would be the next step, but we'll wait for the more experienced members to post first.
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Old 07-09-2004, 07:26 PM   #3
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I'm not quite sure what an HJT log is..... I'm kinda new to this stuff and was referred to this site by a friend.
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Old 07-09-2004, 08:47 PM   #4
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go to www.spywareinfo.com/~merijn/downloads and get hijackthis, put it in its own folder and run it then click scan. Then save the log and it will open notepad, copy the contents here. Dont fix anything yet since most of what it shows is harmless and even needed for your system to work.
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Old 07-10-2004, 07:46 AM   #5
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Here's what it shows:

Logfile of HijackThis v1.98.0
Scan saved at 6:44:59 AM, on 7/10/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\sysky32.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\documents and settings\eric\local settings\temp\NJn7.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\system32\netxn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Eric\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\eieii.dll/sp.html#96676
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://eieii.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://eieii.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\eieii.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.myexexex.com/searchbar.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\eieii.dll/sp.html#96676
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://eieii.dll/index.html#96676
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.myexexex.com/search.php?said=spage
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.myexexex.com/search.php?said=spage
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.ramgo.com/search.html
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {A490913E-404C-4851-6AFE-B571204BBED4} - C:\WINDOWS\winsc32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [NJn7] C:\documents and settings\eric\local settings\temp\NJn7.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [5KE92HR4NQQJ7P] C:\WINDOWS\System32\Awdzm.exe
O4 - HKLM\..\Run: [msmv32.exe] C:\WINDOWS\system32\msmv32.exe
O4 - HKLM\..\Run: [netxn.exe] C:\WINDOWS\system32\netxn.exe
O4 - HKLM\..\RunOnce: [DELDIR0.EXE] "C:\DOCUME~1\Eric\LOCALS~1\Temp\DELDIR0.EXE" "C:\Program Files\McAfee\McAfee Shared Components\Guardian\"
O4 - HKLM\..\RunOnce: [Ad-aware] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-aware.exe" "+b1"
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - (no file)
O9 - Extra button: Microsoft® JavaScript® Console - {54077EEE-EC55-4C0B-AFD0-9F97CA7EE465} - C:\WINDOWS\System32\comdlg32.ocx
O9 - Extra 'Tools' menuitem: JavaScript Console - {54077EEE-EC55-4C0B-AFD0-9F97CA7EE465} - C:\WINDOWS\System32\comdlg32.ocx
O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - (no file)
O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - (no file) (HKCU)
O9 - Extra button: Microsoft® JavaScript® Console - {54077EEE-EC55-4C0B-AFD0-9F97CA7EE465} - C:\WINDOWS\System32\comdlg32.ocx (HKCU)
O9 - Extra 'Tools' menuitem: JavaScript Console - {54077EEE-EC55-4C0B-AFD0-9F97CA7EE465} - C:\WINDOWS\System32\comdlg32.ocx (HKCU)
O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0335A685-ED24-4F7B-A08E-3BD15D84E668} - http://dl.filekicker.com/send/file/1...L/PhPSetup.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/...3/mcinsctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/073784c491d3e2e...p/RdxIE601.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/...20/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/def...ploader_v5.cab
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Old 07-10-2004, 10:29 AM   #6
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I think someone else had the same problem with spyware that would not remove. The suggestion I believe was to restart in safe mode and then run spybot and ad aware, then finally try the add remove before you restart.

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Old 07-10-2004, 12:24 PM   #7
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I'll try that.. How do I restart in safe mode though?
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Old 07-11-2004, 09:55 PM   #8
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well, I restarted in safe mode and ran spybot and ad-aware. I then went to add/remove, however, home search assistant, search extender and shopping wizard were not available anymore to remove so I thought the problem was fixed. I restarted the computer normally and found the programs back in the menu in the add/remove window and my homepage is still taken over and I get a lot of pop ups slowing things down. What should I try next? or should I just cut my losses and wipe it clean and start all over? Thanks for all suggestions.
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Old 07-11-2004, 10:15 PM   #9
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please post a new hijack this log
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Old 07-12-2004, 03:30 PM   #10
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Don't forget to run CWshredder

Shredder catches some things Spybot doesn't.
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Old 07-19-2004, 10:14 AM   #11
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Sorry it took so long to reply to this thread again... I went on vacation and just got back.

Harry: could you please be more specific about what the entire name of the shredder program is that I should try.

Lobos: Here is another fresh Hijack this log

Anyone that can help I truely appreciate... Thanks again

Logfile of HijackThis v1.98.0
Scan saved at 9:11:27 AM, on 7/19/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\winkk32.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\netxn.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Eric\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\zryam.dll/sp.html#96676
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://zryam.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://zryam.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\zryam.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\zryam.dll/sp.html#96676
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://zryam.dll/index.html#96676
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {9D2038E0-DC8C-0EE4-766C-5E89BAD0CB6F} - C:\WINDOWS\ipdt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [netxn.exe] C:\WINDOWS\system32\netxn.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\RunOnce: [DELDIR0.EXE] "C:\DOCUME~1\Eric\LOCALS~1\Temp\DELDIR0.EXE" "C:\Program Files\McAfee\McAfee Shared Components\Guardian\"
O4 - HKLM\..\RunOnce: [winfh32.exe] C:\WINDOWS\winfh32.exe
O4 - HKLM\..\RunOnce: [msza.exe] C:\WINDOWS\system32\msza.exe
O4 - HKLM\..\RunOnce: [atllm32.exe] C:\WINDOWS\system32\atllm32.exe
O4 - HKLM\..\RunOnce: [javats.exe] C:\WINDOWS\system32\javats.exe
O4 - HKLM\..\RunOnce: [sdkfx32.exe] C:\WINDOWS\system32\sdkfx32.exe
O4 - HKLM\..\RunOnce: [ipbm32.exe] C:\WINDOWS\ipbm32.exe
O4 - HKLM\..\RunOnce: [atlic.exe] C:\WINDOWS\atlic.exe
O4 - HKLM\..\RunOnce: [atlzz32.exe] C:\WINDOWS\system32\atlzz32.exe
O4 - HKLM\..\RunOnce: [ipmr.exe] C:\WINDOWS\system32\ipmr.exe
O4 - HKLM\..\RunOnce: [nettm32.exe] C:\WINDOWS\system32\nettm32.exe
O4 - HKLM\..\RunOnce: [javamc.exe] C:\WINDOWS\javamc.exe
O4 - HKLM\..\RunOnce: [ieov.exe] C:\WINDOWS\system32\ieov.exe
O4 - HKLM\..\RunOnce: [netnp.exe] C:\WINDOWS\system32\netnp.exe
O4 - HKLM\..\RunOnce: [sysgf.exe] C:\WINDOWS\system32\sysgf.exe
O4 - HKLM\..\RunOnce: [apiil32.exe] C:\WINDOWS\system32\apiil32.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Picture Package VCD Maker.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - (no file)
O9 - Extra button: Microsoft® JavaScript® Console - {54077EEE-EC55-4C0B-AFD0-9F97CA7EE465} - C:\WINDOWS\System32\comdlg32.ocx
O9 - Extra 'Tools' menuitem: JavaScript Console - {54077EEE-EC55-4C0B-AFD0-9F97CA7EE465} - C:\WINDOWS\System32\comdlg32.ocx
O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - (no file)
O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - (no file) (HKCU)
O9 - Extra button: Microsoft® JavaScript® Console - {54077EEE-EC55-4C0B-AFD0-9F97CA7EE465} - C:\WINDOWS\System32\comdlg32.ocx (HKCU)
O9 - Extra 'Tools' menuitem: JavaScript Console - {54077EEE-EC55-4C0B-AFD0-9F97CA7EE465} - C:\WINDOWS\System32\comdlg32.ocx (HKCU)
O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0335A685-ED24-4F7B-A08E-3BD15D84E668} - http://dl.filekicker.com/send/file/1...L/PhPSetup.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/...3/mcinsctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/073784c491d3e2e...p/RdxIE601.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/...20/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/def...ploader_v5.cab
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Old 07-19-2004, 03:04 PM   #12
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CWshredder is available at Merijn.org also. Make sure all browser windows are closed when you run it.
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Old 07-19-2004, 04:19 PM   #13
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Posts: 936
Hi gabe99

You may want to print these instructions out everything is going to be done in safe mode and so you dont miss a step

Download About:Buster from here:

http://www.downloads.subratam.org/AboutBuster.zip

unzip it to your desktop


DownloadCWShredder by Merijn Bellekom, the creator of Hijack This

unzip it to the to desktop

Do Not Run It Yet

download AdAware 6 181

Before you scan with AdAware, check for updates of the reference file by clicking Check for updates now, and following the prompts.

Now to set it up for optimum performance...

Make sure the following settings are configured. Remember that ON=GREEN.

From main window click Start | Activate in-depth scan.

Then click Use custom scanning options | Customize and have these options switched ON...

Scan within archives
Scan active processes
Scan registryDeep scan registry
Scan my IE Favourites for banned URLs
Scan my host-files

Then click the Settings button.. (the gear icon on the top row) then Tweak | Scanning engine and check..

Unload recognised processes during scanning.
Cleaning engine.
Let windows remove files in use at next reboot.

and uncheck..

Automatically try to unregister objects prior to deletion.

Then click Proceed, to save your settings.

Do not run Adaware yet.

-------------------------------------------------------------

enable the viewing of Hidden files follow these steps:

How to see Hidden files and Folders

reboot into safe mode

How to boot into safe mode

* Right-click on My Computer
* Choose Manage
* Double-click on Services and Applications
* Click on Services
* In the righthand column find "Network Security Service", and double-click on it
(in Safe Mode this may already be stopped)
* Choose Stop and then write down the name and path of the file in the "Path to Executable" section
* Set the Startup Type to Disabled
* Click Ok
* Close the Computer Management window
------------------------------------------------------------------------------
Run HijackThis place a check beside each of the following items. Once done click the fix checked button. some of them may not be there but fix what is.


R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {9D2038E0-DC8C-0EE4-766C-5E89BAD0CB6F} - C:\WINDOWS\ipdt.dll

O4 - HKLM\..\Run: [netxn.exe] C:\WINDOWS\system32\netxn.exe
O4 - HKLM\..\RunOnce: [DELDIR0.EXE] "C:\DOCUME~1\Eric\LOCALS~1\Temp\DELDIR0.EXE" "C:\Program Files\McAfee\McAfee Shared Components\Guardian\"
O4 - HKLM\..\RunOnce: [winfh32.exe] C:\WINDOWS\winfh32.exe
O4 - HKLM\..\RunOnce: [msza.exe] C:\WINDOWS\system32\msza.exe
O4 - HKLM\..\RunOnce: [atllm32.exe] C:\WINDOWS\system32\atllm32.exe
O4 - HKLM\..\RunOnce: [javats.exe] C:\WINDOWS\system32\javats.exe
O4 - HKLM\..\RunOnce: [sdkfx32.exe] C:\WINDOWS\system32\sdkfx32.exe
O4 - HKLM\..\RunOnce: [ipbm32.exe] C:\WINDOWS\ipbm32.exe
O4 - HKLM\..\RunOnce: [atlic.exe] C:\WINDOWS\atlic.exe
O4 - HKLM\..\RunOnce: [atlzz32.exe] C:\WINDOWS\system32\atlzz32.exe
O4 - HKLM\..\RunOnce: [ipmr.exe] C:\WINDOWS\system32\ipmr.exe
O4 - HKLM\..\RunOnce: [nettm32.exe] C:\WINDOWS\system32\nettm32.exe
O4 - HKLM\..\RunOnce: [javamc.exe] C:\WINDOWS\javamc.exe
O4 - HKLM\..\RunOnce: [ieov.exe] C:\WINDOWS\system32\ieov.exe
O4 - HKLM\..\RunOnce: [netnp.exe] C:\WINDOWS\system32\netnp.exe
O4 - HKLM\..\RunOnce: [sysgf.exe] C:\WINDOWS\system32\sysgf.exe
O4 - HKLM\..\RunOnce: [apiil32.exe] C:\WINDOWS\system32\apiil32.exe
O4 - Startup: PowerReg Scheduler.exe



delete these files in windows folder
C:\WINDOWS
atlic.exe
javamc.exe
winfh32.exe
ipbm32.exe


delete these files in System32 folder
C:\WINDOWS\system32\
msza.exe
atllm32.exe
javats.exe
sdkfx32.exe
atlzz32.exe
ipmr.exe
nettm32.exe
ieov.exe
netnp.exe
sysgf.exe
apiil32.exe

-------------------------------------------------------------------------------------
Run AboutBuster.exe, click ok, then start, then OK. Make a copy of the log once it finishes.
Then run aboutbuster.exe again. Make a copy of that log. so you you should have two about buster logs
----------------------------------------------------------------------------------------

Cwshredder
Run it, press 'Fix', and allow it to fix all it finds.
And remember to click "Fix" (Not "Scan only")

-----------------------------------------------------------------------
Run AdAware With the custom settings
Now click the Scan button.

When scan is finished, check the little box to the left of each entry to select them for removal, and get rid of them

----------------------------------------------------------------
then go to C:\Documents and Settings\USER NAME\Local Settings\Temp and select everything in that folder and delete it

as XP will not let you delete files less than 24 hours old as it thinks it might need them please also do this
while in the temp folder, select view and select details.
then right click a blank part and select arrange icons by, and select show in groups and modified, that will give a list of all files in date order with today at the top of the page.
select all the files/folders except the today ones and delete them all.

1) Open Control Panel
2) Click on Internet Options
3) On the General Tab, in the middle of the screen, click on Delete Files
4) You may also want to check the box "Delete all offline content"
5) Click on OK and wait for the hourglass icon to stop after it deletes the temporary internet files
6) You can now click on Delete Cookies and click OK to delete cookies that websites have placed on your hard drive
--------------------------------------------------------------------------------------------------------------
empty your recyle bin
reboot to normal

post a new HijackThis log along with the two reports from About:Buster. and let me how you computers running



Lobos

Last edited by Lobos; 07-19-2004 at 04:23 PM.
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Old 07-19-2004, 11:07 PM   #14
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Posts: 11
Thanks for all your help Lobos. I followed your instructions word for word. Unfortunately, after running AboutBuster twice, I was unable to save the logs. I highlighted the logs and hit copy, but after exiting the program, I was left in a black screen and had no way to paste the logs to save them. For some reason I still can't get my home page back either. I did run hijackthis again and here is the log:

Logfile of HijackThis v1.98.0
Scan saved at 10:00:24 PM, on 7/19/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\msbw32.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\WINDOWS\system32\netxn.exe
C:\Documents and Settings\Eric\Desktop\Maintenance\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\nxrrl.dll/sp.html#96676
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://nxrrl.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://nxrrl.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\nxrrl.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\nxrrl.dll/sp.html#96676
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://nxrrl.dll/index.html#96676
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {66984619-ADA4-CFD0-E11A-2E0AB9E72156} - C:\WINDOWS\javash32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [netxn.exe] C:\WINDOWS\system32\netxn.exe
O4 - HKLM\..\RunOnce: [msbw32.exe] C:\WINDOWS\system32\msbw32.exe
O4 - HKLM\..\RunOnce: [nettj32.exe] C:\WINDOWS\nettj32.exe
O4 - HKLM\..\RunOnce: [sdkvz.exe] C:\WINDOWS\system32\sdkvz.exe
O4 - HKLM\..\RunOnce: [mfcbt.exe] C:\WINDOWS\mfcbt.exe
O4 - HKLM\..\RunOnce: [javahn32.exe] C:\WINDOWS\system32\javahn32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Picture Package VCD Maker.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - (no file)
O9 - Extra button: Microsoft® JavaScript® Console - {54077EEE-EC55-4C0B-AFD0-9F97CA7EE465} - C:\WINDOWS\System32\comdlg32.ocx
O9 - Extra 'Tools' menuitem: JavaScript Console - {54077EEE-EC55-4C0B-AFD0-9F97CA7EE465} - C:\WINDOWS\System32\comdlg32.ocx
O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - (no file)
O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - (no file) (HKCU)
O9 - Extra button: Microsoft® JavaScript® Console - {54077EEE-EC55-4C0B-AFD0-9F97CA7EE465} - C:\WINDOWS\System32\comdlg32.ocx (HKCU)
O9 - Extra 'Tools' menuitem: JavaScript Console - {54077EEE-EC55-4C0B-AFD0-9F97CA7EE465} - C:\WINDOWS\System32\comdlg32.ocx (HKCU)
O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0335A685-ED24-4F7B-A08E-3BD15D84E668} - http://dl.filekicker.com/send/file/1...L/PhPSetup.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/...3/mcinsctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/073784c491d3e2e...p/RdxIE601.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/...20/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/def...ploader_v5.cab


Thanks again for all your help... Let me know if there are still some more options, or if I should just reinstall everything fresh. Let me know if I can give any more info that would help. Thanks.
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Old 07-19-2004, 11:27 PM   #15
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did you ever think of just backing up your files and reformatting? Seems to be easier.
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Old 07-19-2004, 11:44 PM   #16
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that's pretty much what I'm thinking.... If you look earlier in the thread, I mentioned that I was thinking of that, but wanted to see if someone had another way to solve this problem. I don't want to have to do that if I don't have to because my wife has a bunch of home movies and pictures saved that will be a pain to back up, but I'm afraid that's what I may have to do. Thanks for the advice.
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Old 07-23-2004, 11:34 AM   #17
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Just want to say thanks to Lobos and all others that offered help and suggestions. Eventually I did end up wiping everything off and starting over with a fresh install of Windows XP, but I appreciate all the time everyone put in trying to help me out. Now I have the newest McAfee Virus checker installed along with spybot and ad-aware and hopefully I can prevent a similar problem in the future.
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Old 07-23-2004, 11:42 AM   #18
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Quote:
Originally Posted by gabe99
Now I have the newest McAfee Virus checker installed along with spybot and ad-aware and hopefully I can prevent a similar problem in the future.
Your are using some kind of firewall running, overwise you could find yourself in trouble.
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Old 07-23-2004, 02:07 PM   #19
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Gabe99,
Visit the System Security and Privacy forum and review some of the threads regarding antivirus programs. You can do much better than MaAfee and for free. Keep you antivirus program updated and keep Adaware and Spybot updated. Watch your surfing habits. There are several websites that address safe surfing habits. Make sure that all current critical updates for XP are installed - extremely important.
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Old 07-23-2004, 02:49 PM   #20
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let me get the other fix for this ill be back


unfortunatly this varient has morphed. We will see what path to take .

Please download this file to your desktop and extract the file from the zip onto your desktop. Then run the vbs file and post the contents of the notepad

http://www.computercops.biz/modules....wnload&id=2239

it will speed up the process. its going to give me a list of the active services you are running

Lobos
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