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Old 07-19-2004, 10:51 PM   #1
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installing xp pro, cd key trouble

so im in the middle of installing xp pro, when the cd key thing comes up, so i type it in, it doesnt work. then i put the one in that was on a sticker under my spare laptop. they both say "The Product ID you entered is not valid." Anyone know why?

PS: All cd keys where purchased legally.
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Old 07-19-2004, 11:02 PM   #2
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Only thing I can suggest is to double and triple check that you are typing in the correct key. Other than that, give MS a call.
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Old 07-19-2004, 11:04 PM   #3
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ive quadroople checked both
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Old 07-19-2004, 11:04 PM   #4
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Your best bet is probably to call Microsoft and explain to them your situation. From what I've heard, they are pretty good with this kind of thing. There must be a reason, but it would be easier to just get a new key.

Are you sure that you're not mixing up "O" and "0" or something along those lines? (I know I've made that mistake before...)

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Old 07-19-2004, 11:56 PM   #5
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got it to work
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Old 07-20-2004, 12:04 AM   #6
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what was the magic?
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Old 07-20-2004, 12:19 AM   #7
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I have done that with various different keys myself, substituting 0 for O, or visa versa. Sometimes it's hard to tell what it is supposed to be on those digitized tags.
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