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Old 07-20-2004, 02:03 PM   #1
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sound not working!!!

----THEN-------
hey for my pavillion a350n, the sound doesnt work. first, like a week ago, whenever i logged on my username and i tried running media player, it gave me an error:

The audio codec identified by the format tag 55 is required to play this file. To determine if this codec is available to download from the Web, click Web Help.

there are two buttons, Ok, and Web Help. someone helped me find the info on how 2 fix this from the ms site. i followed the instructions on the site, and it still didnt work. this is only on my username. windows media player worked fine on the other 2 usernames.... but on my username before, i couldnt run WIndows media player but could run musicmatch jukebox and anything else.

-------NOW------

sound doesnt work at ALL for any program....on any username. when i go to add hardware, there is a "microsoft Kernel audio mixer" with a yellow "!" by it. i click properties for it and it says the drivers are corrupt or the system is low on resources.



any ideas?

edit: here are my specs for THAT system(its not the one in my sig)

http://h10025.www1.hp.com/ewfrf/wc/d...name=c00041542
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Pentium 4 2.8E Prescott-512MB PC2700 Dual Channel-160GB Sata HDD-Logitech Z-640 5.1 Speakers-Sound Blaster Live! 5.1-Sapphire Atlantis Radeon 9600-Sony DVD/CD-RW Combo Drive 52x/24x/52x/16

took out the logo for now. need a link for the small, dark blue version thx

Last edited by speeddude2000; 07-20-2004 at 02:05 PM.
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Old 07-20-2004, 03:30 PM   #2
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Reinstall Audio Drivers For Your Chipset

i looked up your chipset info for your audio drivers you can get them here

HTML Code:
HTTP://WWW.ASUS.COM/PUB/ASUS/MISC/AUDIO/ADI/1985/1985WDM_3630.ZIP
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Old 07-20-2004, 09:06 PM   #3
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k thx ill try it.
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Old 07-21-2004, 03:22 PM   #4
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doesnt work...any more ideas?
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Old 07-21-2004, 03:28 PM   #5
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What do you see in Device Manager? Any yellow or red markers?

Just an observation. Nothing against your system, but I have to laugh whenever I see the store bought systems that have a P4, 800fsb, HT cpu and then the manufacturer uses PC2700 memory instead of PC3200. Anything to save a buck or use up old inventory.
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Old 07-21-2004, 04:13 PM   #6
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hehe...yeah...BTW the hp comp isnt the one in my sig.
lol...that pc2700 ram is running at 400mhz stable, so eh. who cares.
there is a yellow marker(!) next to "microsoft kernal audio mixer" and it says the drivers are corrupted or there are not sufficient resources. when i try to update the drivers it says you have the most current version. but, then i clicked uninstall device, and its gone now. i wanna try to reinstall it now.
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