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Old 07-27-2004, 09:30 PM   #1
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Question Connected but can't serf the net. . .

Hello,

I just did a fresh install of Windows XP. The computer in question uses DSL (Bell Sympatico, PPPoE) as it's main Internet connection.

I also loaded Norton Internet Security 2004.

At this point, the computer can serf the net just fine. . .

Then I loaded AOL, (as a backup connection). . . But now when I am connected via DSL, while it does connect, I can't get a web page to load.

One mistake I might have made is when Norton I.S. asked me about the connection. . . for both connections I told it to use the 'home' setting.

So I removed AOL, thinking it was causing the problem (i mean, it worked fine before installing AOL. . . ) However, I still can't load a web page.

Did AOL bugger things up? or was it Norton I.S.? How do I go about fixing this?

Any thoughts?

PS. . . I am using Windows' built in PPPoE interface to connect to the net. . (the one that the wizard creates)
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Old 07-28-2004, 02:59 AM   #2
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Hi From Texas
This is just a thought of the wall. I have heard of some of these Norton Software giving problems. Hummmmmm , wonder if you uninstall Norton and try . See if that might be it. Re-install after your problem is OK, IF, that was your problem . This is just me a thinking off the wall. .- You might see what others post about this before you doing this operation.----------Don
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Old 07-28-2004, 03:57 AM   #3
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HERE is something that might help you to try and sort things out.
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Old 07-28-2004, 03:42 PM   #4
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SOLVED!


It was norton I.S. . .. when I made the connection it blocked DNS access for the defult internet connection. . .

But it's fixed now. . .
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Old 07-28-2004, 06:39 PM   #5
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Hi ! \/\/ickes
Fr: Don
GREAT ! ! !. So glad to see you found the problem. Some firewalls and Anti-virus software can at times give you a few problems and a person will knock his head up a wall trying to locate the problem. I remember when I was running ME , Zone Alarm was causing me problems and I blamed the problem on CompuServe. I re-installed CompuServe a few times and that didn't help. So , I disengaged ALL programs from starting up. In other words, when I booted up , the OS was the only thing on my monitor. My next step was to bring on my ISP and connect to the Internet (now I have only 1 program running). I was now connecting to ALL websites like it should have. Anyway , I found Zone Alarm was it. I made some setting changes in Zone Alarm after re-installing it . Problem solved.------ I am at present running Zone Alarm & AVG in XP Home.----------------Don
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