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08-05-2004, 06:09 PM
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#1 |
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Member (10 bit)
Join Date: Jun 2003
Location: Alaska
Posts: 903
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AVG and XP
Well my friend has a virus, and of course he doesn't have an antivirus, because that would be idiotic
 Now he want to install AVG, but it won't let him for a reason like its missing the SHELL.DLL file... now I know that there is a dll-files.com or something like that, with a shell.dll download, but I searched my computer(XP) and found 2 shell.dll's in different places, and 1 SHELL.DLL in yet another place... Any idea's on how to fix AVG to install without me downloading the shell.dll. |
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08-05-2004, 06:55 PM
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#2 |
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Served with Pride
Staff
Premium Member
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,565
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Try removing AVG from the system first. Then download it to another machine and use a jump drive (flash drive, etc) to transfer/reinstall to the first machine. Or you can burn it to a CD. I'm betting the download was corrupted, not the install.
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08-05-2004, 07:04 PM
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#3 |
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Member (10 bit)
Join Date: Jun 2003
Location: Alaska
Posts: 903
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He doesn't have it installed so removal is a no go, and he downloaded the new version off of the website and it failed to work, giving that error. Then I send him a different version through MSN and that failed to work as well for the same reason.
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08-06-2004, 01:20 AM
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#4 |
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Member (10 bit)
Join Date: Oct 2000
Location: Harlingen, Texas
Posts: 757
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check this post
this post talks about the shell.dll problem:
http://forum.pcmech.com/showthread.php?threadid=105218 hobey doesn't say which suggestion fixed the problem but my guess is that it was sfc.... sortofa tutorial: http://www.updatexp.com/scannow-sfc.html Last edited by tacoeater; 08-06-2004 at 01:28 AM. |
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08-06-2004, 06:21 PM
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#5 |
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Member (10 bit)
Join Date: Jun 2003
Location: Alaska
Posts: 903
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Thanks a bunch. I'll look into that
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08-06-2004, 09:21 PM
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#6 |
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usual suspect
Join Date: Jun 2002
Location: not here
Posts: 2,051
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yea, it was sfc that helped the problem. for some reason, shell.dll had been removed, and by using SFC it replaced it. i tried just copying the file back, but it didn't seem to want to stay. once i used SFC my problem was fixed
craig
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