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08-10-2004, 10:28 AM
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#1 |
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Member (2 bit)
Join Date: Aug 2004
Posts: 3
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Serious Virus Problem-Need Help
Hello Everyone,
I was wondering if anyone could help me. It seems that I may have a virus because suddenly my Notebook computer froze on me and when I re-booted it I can’t access any of my: -drives -no run command -If I click on any software programs I get a message on my screen- -Cannot restore a previous point- No access “Windows cannot open this file: Rundll32.exe To open this file Windows needs to know what program created it. Windows can go online to look it up automatically, or you can manually select from a list of programs on your computer. -I don’t have access to the internet any more. -I tried re-booting and in safe mode activating but that didn’t work. -I talked to Microsoft and on a separate computer download software: -ad-ware -stinger but I can’t activate any of my drives. Hope some can give me some suggestion. My last resort is to use my Recovery CD. Thank You, John V. |
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08-10-2004, 11:33 AM
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#2 |
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Banned
Join Date: Dec 2001
Location: Canada
Posts: 1,127
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Do you have XP? If you do try system restore first.
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08-10-2004, 04:29 PM
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#3 |
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Member (2 bit)
Join Date: Aug 2004
Posts: 3
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Yes, I have Window XP Home Edition.
I did try a system restore but it doesn't work. Thanks!! |
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08-10-2004, 04:49 PM
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#4 |
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Lest we forget
Join Date: Jun 2003
Location: Ontario, Canada
Posts: 1,870
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Try sysclean from trendmicro.
Download the .com file here: http://www.trendmicro.com/ftp/products/tsc/sysclean.com and the signatures here: http://www.trendmicro.com/ftp/produc...ern/lpt953.zip Unzip the signatures and put them in a folder with sysclean then run it and scan your computer. EDIT: turn off system restore before cleaning your computer and turn it back on after your done.
__________________
redqueen: Antec Sonata, Pentium-D 2.5GHz, MSI G31M3-L, 2GB ram, 320 GB HDD, OpenBSD hal9000: Lenovo T61, 2GB ram, 120 GB HDD, FreeBSD |
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08-10-2004, 04:50 PM
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#5 |
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PCMech: Saving Lives
Join Date: Apr 2004
Location: England, the United Kingdom
Posts: 1,839
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You appear to have double posted: http://forum.pcmech.com/showthread.php?t=106809
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08-10-2004, 05:01 PM
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#6 |
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Member (9 bit)
Join Date: Aug 2004
Location: San Francisco
Posts: 324
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Did you boot into safe mode with networking enabled? There are two choices on boot up for safe mode. Make sure you choose network option. At least then you could get internet access.
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