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#1 |
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Member (5 bit)
Join Date: May 2004
Location: Southfield, MI
Posts: 30
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Problems with windows xp professional
Help! I've recently upgraded to Windows XP Professional from Windows 98Se and now I cannot access the internet using Internet Explorer 6 Or Netscape Navigator 7.1. Any suggestions as to why this is occurring? I have a Gateway 433mhz with a celeron processor. I am running 512mb of ram, 2 hard drives with total capacity of 44gb. Thanks
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#2 |
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Member (7 bit)
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What type of internet connection do you have? DSL, Cable, Dial-up? What kind of modem to you have, ethernet, usb?
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#3 |
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Member (5 bit)
Join Date: May 2004
Location: Southfield, MI
Posts: 30
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Internet connection is DSL with ethernet modem. I forgot to mention I can access web using sbc yahoo dsl web browser only.
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#4 |
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Member (7 bit)
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Sounds like an error in IE or netscape. Check your internet options (Tools>InternetOptions) under the connections tab and make sure that is set up correctly.
Do you sign in to your ISP or are you using a router with NAT enabled? Last edited by fftaz336; 08-11-2004 at 08:39 PM. |
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#5 |
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Member (5 bit)
Join Date: May 2004
Location: Southfield, MI
Posts: 30
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I also had the same problem with windows media player. I reinstalled media player and now it can access the net. Just no web browsers other than SBC Yahoo DSL Browser and it is not that good.
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#6 |
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Member (5 bit)
Join Date: May 2004
Location: Southfield, MI
Posts: 30
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Already checked internet options several times. Also called my isp (sbc dsl) and they also walked me thru. Still no luck.
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#7 |
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Member (7 bit)
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Have you recently installed an IE update?
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#8 |
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Member (5 bit)
Join Date: May 2004
Location: Southfield, MI
Posts: 30
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yes,but uninstalled it. This has been going on since I installed WinXP Pro
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#9 |
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Member (7 bit)
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One thing I can suggest is to try and uninstall IE by going to the Add/Remove Windows components under the Add/Remove Programs in the control panel to uninstall it and re-install it. If that doesn't work hopefully someone else has an idea. Sorry I couldn't be of more assistance.
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#10 |
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Member (5 bit)
Join Date: May 2004
Location: Southfield, MI
Posts: 30
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Thanks, I will try to uninstall and reinstall.
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#11 |
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Member (7 bit)
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Let us know if that works.
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#12 |
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Member (5 bit)
Join Date: May 2004
Location: Southfield, MI
Posts: 30
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Unable To uninstall internet explorer. Did not see it in add/remove programs. I will attempt to reinstall Windows XP Pro
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#13 |
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Member (9 bit)
Join Date: Oct 2003
Location: NorthEastern USA
Posts: 369
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why don't you try to unintalled/reinstalled SBCYahoo software...I have no problem with my DSL connection.
__________________
Fair isn't always equal. |
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#14 |
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Member (7 bit)
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No no no. Don't reinstall WinXP. The InternetExplore add/remove is unser the add/remove windows components on the add/remove programs. It is listed on the side of that window.
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