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08-15-2004, 10:12 PM
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#1 |
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Member (8 bit)
Join Date: May 2004
Location: Sydney, Australia
Posts: 152
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Hi i installed a freeware antivirus a couple of months ago and now that ive upgraded to a better one i want to remove it.But when i try to remove it it give me this mesg: Cannot delete
So can anyone give me some instructions to remove this? Much thanks  ))))))))))
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08-15-2004, 10:21 PM
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#2 | ||
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Its the Dark Side!
Join Date: Jan 2004
Location: Kitchener, Ontario, Canada
Posts: 1,111
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Is your anti-virus still on when youre trying to uninstall it? Make sure its completely off, and check your running processes to see if there are any active programs relating to the AV. press CTRL + ALT + DEL to check your processes and see whats there.
HTH, CN 
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CN
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08-15-2004, 10:35 PM
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#3 |
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Member (8 bit)
Join Date: May 2004
Location: Sydney, Australia
Posts: 152
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The antivirus is completely off and there are no files from it in processes
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08-15-2004, 10:43 PM
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#4 |
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Member (12 bit)
Join Date: Jul 2002
Location: Easthampton, Massachusetts
Posts: 2,633
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Try removing it while your in safe mode.
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08-15-2004, 10:57 PM
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#5 |
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Member (8 bit)
Join Date: May 2004
Location: Sydney, Australia
Posts: 152
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No luck still getting the same msg
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08-16-2004, 12:26 AM
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#6 |
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Member (12 bit)
Join Date: Dec 2002
Location: essex
Posts: 2,252
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are you using control panel add remove programs to uninstall it or are you trying to delete the folder its in ?
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08-16-2004, 02:37 AM
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#7 |
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Member (8 bit)
Join Date: May 2004
Location: Sydney, Australia
Posts: 152
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When i try to remove it through Add or Remove Programs i get an error msg saying: Error loading D:\avast4\setup\setifase.dll the specified module could not be found\ and when i try to just simply delete the file its in i get the msg i told u about in my earlyer post.
By the way the antivirus is Avast THIS THING JUST WONT GO AWAY! 
Last edited by jonro; 08-16-2004 at 03:48 AM. |
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08-16-2004, 06:33 AM
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#8 |
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Member (12 bit)
Join Date: Dec 2002
Location: essex
Posts: 2,252
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a quick fix wood be to reinstall it then uninstall it that wood replace the missing info so uninstall wood work
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08-16-2004, 10:17 AM
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#9 |
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Member (8 bit)
Join Date: May 2004
Location: Sydney, Australia
Posts: 152
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Ok i went to the Avast website, went to support and there was a uninstall file waiting right there for me, downloaded it, uninstalled Avast and problem solved.
Sometime things are right under your nose. Thanks for all your help ppl ))))))) 
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