Arrgghh! Help!

[gwsmyda]

Hey guys,

Whenever I start up my computer (XP Pro), after windows loads and Im at the select user screen, i get the error message:

"Unable to load service configuration object: CurtainsSysSvc.ServiceConfiguration"

Then when I log on to my user name and explorer isnt running, nor are any other processes from my user name (Lots from the SYSTEM though) Then only app that i can get to load is Task Manager by Ctrl+Alt+Delete

It just started doing this today...

How do I fix it?

[Force Flow]

Are you running any skinning programs?

[gwsmyda]

I dont know, what would be a skinning program?

[Statica]

Its the comcast security manager/popup blocker that is at issue here. See if you can get rid of it or try to reinstall it.

---

PS: A "skinning" program is an add on software that is used to alter the appearance of your programs, or environment like the way Windows looks etc. It doesnt sound like the issue here though.

[gwsmyda]

ok,great!
i did that and now i dont get the error message anymore....

but... now when i type in my password (or any of the user's passwords) it logs on, shows the desktop background for a split second, and then logs off, what should i do now?

(ps. How did you know that i had comcast security mangaer?)

[Statica]

Originally Posted by gwsmyda ok,great! i did that and now i dont get the error message anymore.... but... now when i type in my password (or any of the user's passwords) it logs on, shows the desktop background for a split second, and then logs off, what should i do now?

This could be the issue - if you have certain kinds of spyware: http://www.winxptutor.com/wsaremove.htm
If it doesnt work, you could always do an in-place XP reinstall - you would have to put in the security updates from windowsupdate.com - your programs and settings will be unchanged

Originally Posted by gwsmyda (ps. How did you know that i had comcast security mangaer?)

1st clue: CurtainsSysSvc.exe is part of Comcast list of "security" programs (that are in much need of updates); the clincher: you are using comcast

Cheers

[gwsmyda]

well, i tried what it said to do in that link, but it didnt work, still have the log-on log-off loop

how would I go about doing an in-place XP reinstall?

[Statica]

http://www.michaelstevenstech.com/XPrepairinstall.htm

[JoshuaD]

Originally Posted by Statica Its the comcast security manager/popup blocker that is at issue here. See if you can get rid of it or try to reinstall it. PS: A "skinning" program is an add on software that is used to alter the appearance of your programs, or environment like the way Windows looks etc. It doesnt sound like the issue here though.

man, my dad has the exact same problem, this forum is awsome.....
i reinstalled or tryed to reinstall, but after i waited about 15 min's, the computer rebooted, then the install screen came up, and then it said "cannot be installed right now, try again later"

so right now my computer is siting at the desktop, with no icons or a taskbar, and as the previous guy said, the only thing i can do is ctrl alt del, CAN SOMEONE PLEASE HELP!

[pam123]

Originally Posted by JoshuaD man, my dad has the exact same problem, this forum is awsome..... i reinstalled or tryed to reinstall, but after i waited about 15 min's, the computer rebooted, then the install screen came up, and then it said "cannot be installed right now, try again later" so right now my computer is siting at the desktop, with no icons or a taskbar, and as the previous guy said, the only thing i can do is ctrl alt del, CAN SOMEONE PLEASE HELP!

Joshua please post a seperate thread with your question