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09-14-2004, 02:32 PM
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#1 |
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Member (10 bit)
Join Date: Jan 2002
Location: brussels
Posts: 788
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friend's outlook express doing something wierd
Hi
a while ago i did a reinstall of win2k on a friend's comupter. i just got a message from her saying that she has a serious problem with outlook express sometimes when they open outlook and change identity there is an error message ( " something about min msn" ) and outlook express crashes. off course it did not do this just now when i called her does annyone have anny idea what could be causing this, and more importantly how i can fix this???? thx Last edited by corosus; 09-14-2004 at 02:45 PM. |
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09-14-2004, 02:42 PM
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#2 |
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Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,109
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( " something about min msn" )
Get all the "detailed" info for something. You can then search the MS knowledgebase. |
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09-14-2004, 02:48 PM
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#3 |
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Member (10 bit)
Join Date: Jan 2002
Location: brussels
Posts: 788
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i know, that's why i called her
i told her to take notes next times it happens |
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09-14-2004, 03:28 PM
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#4 |
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Got Privilege?
Join Date: Jun 2001
Location: IA go Hawks
Posts: 1,257
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My guess is she is useing or Has installed MSN? I had an issue once where the OE would only work with the MSN account any others would lock it up.
I deleted the MSN stuff then had the user check that mail online only.
__________________
P4 2.8E | 1.5GB ddr400 VR dual channel | Sony CD-R/RW | Windows XP | ATI X1950pro | Viewsonic P95F | Intel D865PERLX | WD 36g Raptor | MCHSI 3mb Cable "Computers are useless. They can only give you answers." Pablo Picasso (1881 - 1973) "Absence of proof is not proof of absence." William Cowper (1731 - 1800) Wisdom Speaks: Have in your mind that which would constitute a miracle for you. Get the vision. Suspend disbelief and skepticism. Allow yourself to take the journey toward real magic. |
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09-15-2004, 04:05 AM
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#5 |
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Member (10 bit)
Join Date: Jan 2002
Location: brussels
Posts: 788
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i know she has msn installed, but the main user of OE is not the person who uses MSN
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09-15-2004, 09:10 AM
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#6 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,788
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If the error is MSIMN, that's OE itself.
I've had issues with OE and XP when you switch identities - the workaround I had to use is if you want to switch identities, you log off the current identity and close OE - then reopen it and choose the new identity. You have to uncheck "use this identity when starting the program" in the identity manager to be able to do this. |
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09-15-2004, 04:30 PM
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#7 |
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Member (10 bit)
Join Date: Jan 2002
Location: brussels
Posts: 788
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thanks glc
i've told her to do a regclean and she as not seen the error since but that might just be coincidence. if it persists i'll tell her to use your workaround thanks |
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