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09-21-2004, 10:57 AM
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#1 |
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Member (8 bit)
Join Date: Jun 2004
Posts: 137
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CPU crashing when playin game
Whenever I play this game online, like 5 minutes later the computer restarts auto. When done scanning the disk it goes to microsoft website about the CPU. It only happens when I play that game, when I don't play anything, it doesn't happen.
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09-21-2004, 11:20 AM
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#2 | |
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Member (9 bit)
Join Date: Aug 2004
Location: San Francisco
Posts: 324
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Quote:
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09-21-2004, 11:25 AM
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#3 | |
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Member (8 bit)
Join Date: Jun 2004
Posts: 137
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Quote:
Intel(R) Celeron(TM) CPU 1200MHz 256MB of RAM 1.20 GHz Microsoft Windows XP Home Edition Version 2002 Service Pack 1 |
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09-21-2004, 11:29 AM
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#4 |
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Member (9 bit)
Join Date: Aug 2004
Location: San Francisco
Posts: 324
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The first thing I would do is check the website of the maker of the game to see if there are updates to the game. If there are none, I would then check their tech support faq about any known issues with the game and see if you can find your error/problem there.
Can you provide the microsoft link re cpu error that you mentioned in your first post? Last edited by antgross@pacbell.net; 09-21-2004 at 11:37 AM. |
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09-21-2004, 11:41 AM
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#5 |
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PCMech: Saving Lives
Join Date: Apr 2004
Location: England, the United Kingdom
Posts: 1,839
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First try turning off restart on error, Right Click My Computer, Properties, Advanced, Settings (under Startup, the bottom one). Then uncheck restart on error. Now when this next happens is there a blue screen (bsod) with an error number on?
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09-26-2004, 04:11 PM
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#6 |
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Member (8 bit)
Join Date: Jun 2004
Posts: 137
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You mean Automatically Restart? Cause I got no Restart on Error.
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09-26-2004, 04:29 PM
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#7 |
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Member (8 bit)
Join Date: Jun 2004
Posts: 137
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09-26-2004, 11:28 PM
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#8 |
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Member (12 bit)
Join Date: Nov 2001
Location: Woodland Hills, CA (suburb of Los Angeles)
Posts: 4,014
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Explicit -
If you don't have a temperature monitor for that system, try downloading and installing SiSoft Sandra - which can run tests for various parts of your system. You'll want to look at the system temps, and you'll want to run the cpu stress tests. http://www.sisoftware.co.uk And as antigross mentions, many games have forums specific to that game (a quick Google will yield the site). And as WhatsThisBoxFor mentions, do see if you can turn off the automatic restart (however it is worded). Post the error message here if you receive one. Is that system still under warranty? . . . Gary |
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10-01-2004, 01:49 PM
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#9 |
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Member (8 bit)
Join Date: Jun 2004
Posts: 137
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Downloading the program, I turned the automatic restart, but it still restarts anyway.
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10-01-2004, 02:00 PM
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#10 |
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Member (8 bit)
Join Date: Jun 2004
Posts: 137
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SiSoftware Sandra
Display on Screen Device Type : Desktop/Notebook System Summary Analysing... Finished Successfully : Yes Mainboard Information Analysing... CPU Fan Speed : 1480rpm Notice 224 : SMBIOS/DMI information may be inaccurate. Tip 2511 : Some memory slots are free so the memory can be easily upgraded. Warning 2544 : System/Video shared memory greatly reduces performance. Use external video card. Warning 2519 : One of the system fans has failed or is spinning too slowly. Finished Successfully : Yes CPU & BIOS Information Analysing... CPU Fan Speed : 1534rpm Notice 224 : Processor 1 : SMBIOS/DMI information may be inaccurate. Warning 216 : Processor 1 : CPU fan has failed! Check it. Tip 201 : System BIOS : System BIOS is old. Check for an update. Notice 224 : System BIOS : SMBIOS/DMI information may be inaccurate. Tip 212 : System BIOS : BIOS can be shadowed so check whether it is. Tip 211 : System BIOS : BIOS is flash-able and socketed so it can be upgraded when needed. Finished Successfully : Yes APM & ACPI Information Analysing... Notice 224 : SMBIOS/DMI information may be inaccurate. Finished Successfully : Yes PCI, AGP, CardBus Bus(es) Information Analysing... Finished Successfully : Yes Video System Information Analysing... Tip 301 : Primary Display Driver (display) : Install more video memory. Modern video cards need 4MB or more for optimum performance. Tip 314 : Primary Display Driver (display) : Video BIOS is too old. Check for an update. Tip 319 : Primary Display Driver (display) : A refresh rate of at least 75Hz is recommended. Increase it if possible. Tip 325 : Primary Display Driver (display) : Turn off window animation to reduce delays. Warning 313 : Primary Display Driver (display) : Font smoothing reduces video performance. Finished Successfully : Yes Windows Memory Information Analysing... Finished Successfully : Yes Drives Information Analysing... Warning : 1.44MB 3.5" (A  : Cannot obtain drive information; check that a disk is in the drive and it is correctly formatted.Tip 1821 : Hard Disk (C : Label (name) drive.Tip 1821 : Hard Disk (D : Label (name) drive.Warning : CD-ROM/DVD (F : Cannot obtain drive information; check that a disk is in the drive and it is correctly formatted.Finished Successfully : Yes Ports Information Analysing... Finished Successfully : Yes Keyboard Information Analysing... Finished Successfully : Yes Mouse Information Analysing... Finished Successfully : Yes Sound Card Information Analysing... Finished Successfully : Yes Printer and Fax Information Analysing... Finished Successfully : Yes MCI Devices Information Analysing... Finished Successfully : Yes Windows Information Analysing... Tip 1300 : Enter your company name or "Home" instead of "Unknown". Finished Successfully : Yes WinSock Information Analysing... Finished Successfully : Yes Processes Information Analysing... Finished Successfully : Yes Modules Information Analysing... Finished Successfully : Yes DirectX Information Analysing... Error : Modem #0 Line Playback (emulated) (WaveOut 1) : DX-DS E8878000A Finished Successfully : Yes Comms Devices Information Analysing... Finished Successfully : Yes Font Information Analysing... Finished Successfully : Yes OpenGL Video Information Analysing... Finished Successfully : Yes Services Information Analysing... Tip 2130 : Alerter : Service may be disabled on Home/Professional OS version. Tip 2130 : Background Intelligent Transfer Service : Service may be disabled on Home/Professional OS version. Tip 2130 : Error Reporting Service : Service may be disabled on Home/Professional OS version. Tip 2130 : Help and Support : Service may be disabled on Home/Professional OS version. Tip 2130 : IPSEC Services : Service may be disabled on Home/Professional OS version. Tip 2130 : Secondary Logon : Service may be disabled on Home/Professional OS version. Tip 2130 : Distributed Link Tracking Client : Service may be disabled on Home/Professional OS version. Finished Successfully : Yes ATA/ATAPI Information Analysing... Warning 3100 : ATA device (fixed) : SMART not enabled; consider enabling for safety. Warning 3103 : ATA device (fixed) : Acoustic Management enabled. Peformance may be impaired. Finished Successfully : Yes Hardware IRQ Settings Analysing... Finished Successfully : Yes DMA Settings Analysing... Finished Successfully : Yes I/O Settings Analysing... Finished Successfully : Yes Memory Resources Analysing... Finished Successfully : Yes Performance Tune-up Wizard Finished Successfully : Yes |
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10-01-2004, 02:06 PM
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#11 |
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PCMech: Saving Lives
Join Date: Apr 2004
Location: England, the United Kingdom
Posts: 1,839
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If you go to the motherboard section it will give you a temperature, for the processor, all the above says is the fan speed, which does seem a bit slow (but Sandra doesn't seem very accurate, it claims mine is 7500Rpm, but the fan is only rated at 3500Rpm). Maybe the fan is failing slightly?
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10-01-2004, 03:42 PM
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#12 |
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Member (8 bit)
Join Date: Jun 2004
Posts: 137
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That's what I thought, when I looked at the CPU Failing on the list. I don't know how to check which one is the fan.
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10-01-2004, 08:21 PM
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#13 |
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Certified Audio Nut
Join Date: Jul 2003
Location: Washington State
Posts: 7,214
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What is the brand/wattage of the power supply? A failing power supply can cause those symptoms.
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10-02-2004, 12:53 PM
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#14 |
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Member (8 bit)
Join Date: Jun 2004
Posts: 137
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Check it using the download I got?
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10-02-2004, 12:55 PM
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#15 |
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PCMech: Saving Lives
Join Date: Apr 2004
Location: England, the United Kingdom
Posts: 1,839
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No, you will have to open the case and look at a label on the side of the PSU.
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10-02-2004, 12:59 PM
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#16 |
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Member (8 bit)
Join Date: Jun 2004
Posts: 137
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I can't find the stress test on SiSoftware, what I use?
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10-03-2004, 11:51 PM
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#17 |
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Member (12 bit)
Join Date: Nov 2001
Location: Woodland Hills, CA (suburb of Los Angeles)
Posts: 4,014
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SiSoft Sandra usually is a large collection of tools: for many versions of the program, when you start it a window opens containing many icons. Each of these can test different things, in different ways. To stress the cpu, look for the tests under an icon such as "Processor" or "CPU", and some stress test collections are named "Burn-In". Click on the "Help" item up on the toolbar if you need details on anything: it has pretty good help files built right in. On of the tabs in Help is an Index, where you can type the word or phrase you're looking for & jump to that area of the Index.
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