Missing desktop icons!!! Please help.

[shoesup]

I have a Pentium 4 PC (2.8GB), running Windows XP Home. The PC has an ASUS (P4P800-E Deluxe) motherboard. Yesterday I tried to install an EZ Media Sound Card (5.1 channel output, PCI, Model No. A-8738-6C). After installing the sound card, then the installation CD - MY SYSTEM BECAME UNSTABLE !!! When I boot my PC, the PC will not go to my desktop!!! It goes to a blank (background) screen – with NO DESKTOP ICONS!!! In order to get the desktop to reappear, I have to hit CTRL-ALT-DELETE, end the explorer.exe running in the Process Tab, then I went to File, New Task (run) and typed in: explorer.exe When I did this, my desktop, start menu and icons reappeared!!!

I believe that there is a conflict with the EZ Media Sound Card and associated software CD and a conflict with my ASUS built-in sound card – Realtek ALC850 AC ’97 CODEC built-in sound on my ASUS motherboard.

HOW CAN I DELETE ALL FILES RELATED TO THE EZ Media Sound Card??? (Please note that I have removed the EZ Media sound card from my PC, and I have the same problem described above.)

PLEASE HELP!!!

PLEASE RESPOND TO: gwkremer@bellsouth.net

Thank you.

[glc]

Do a system restore back to a date before you installed the card.