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Old 10-12-2004, 04:55 PM   #1
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Question automatic shutdown after a fresh install

a comp i am trying to help my friend out with was loaded with a bunch of ad ware and other stuff. so instead of searching and pecking through the files i just reinstalled xp home. all was good untill it got a restart message. it comes up after about 2-3 min after xp starts.

nt authority\system
c:\winndows\system32\isass.exe
source code 1073741819

the above is the message, and it also says 1 min to restart
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Old 10-12-2004, 06:09 PM   #2
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hi there. I got the same message when i first installed XP. First what you do is goto your start menu then to run, then type "shutdown -a" without the quotes and that will stop the shutdown. I think it was the sasser worm that does this, you will have to find the tool to get rid of it, i can't remember but it is on a post somewhere around here, even a web search will probly find it. That should take care of it...all i did was reinstall XP but without the internet hookep up, then turned on my XP firewall before plugging in my internet, and that got rid of it. Hope this helped a bit, sorry about not knowing where the tool is. Good luck.
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Old 10-12-2004, 07:21 PM   #3
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thanks but i got impatient waiting for a reply and reinstalleing it now. but if it happens agian ill try what you said.
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Old 10-12-2004, 07:46 PM   #4
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It is either Sasser or Msblaster (yes it's still active on the internet). In the properties of your connection you'll find an Advanced tab where you can activate the built in firewall of XP, use this so you can continue with installing without getting shutdown by the worms.
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Old 10-12-2004, 10:26 PM   #5
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i reinstalled xp and put up the firewall and then connected the cable for the net. and then after he was on the net for about ten min he got the message agian. i did the run, shutdown -a and it stoped it for a while but then it happended agian. i ran norton with the updates but it didnt detect anything. if you have any other susgestions let me know. thanks.
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Old 10-13-2004, 03:00 AM   #6
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You need to IMMEDIATELY install the Windows updates - even before you install Norton.
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