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#1 |
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Member (4 bit)
Join Date: Oct 2004
Location: NYC
Posts: 13
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I was cleaning up my desktop and (have the XP SP installed) I don't know what I did but the desktop suddenly displayed a very large box on the left side of my desktop a full 1/3 of the screen (it is titled "Folder Tasks and it asks for
Make a new Folder Share this Folder then Other Places My Documents, etc and then Details (Desktop) and I cannot get rid of it and have tried everything that I can think of, does anyone have an answer. I even removed the XP SP and I then tried Restore Point and they are all gone??!!!!! UUUGGGGHHHHHHH |
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#2 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,786
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Do thorough virus and spyware scans, then reboot and immediately run HijackThis and save/post the log. Check the sticky thread in the Security forum for guidance.
What we want to see is the list of running processes and startup items - and this is the easiest way to see them all in one place. The fix will probably be a simple removal of a registry item. |
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#3 | |
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Member (4 bit)
Join Date: Oct 2004
Location: NYC
Posts: 13
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Quote:
thanks for doing this Bob Logfile of HijackThis v1.97.7 Scan saved at 10:18:56 AM, on 11/1/2004 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe C:\PROGRA~1\VCOM\Fix-It\mxtask.exe c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE C:\WINDOWS\System32\ScsiAccess.EXE C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\system32\fxssvc.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe C:\WINDOWS\System32\svchost.exe C:\PROGRA~1\VCOM\Fix-It\mxtask.exe C:\WINDOWS\Explorer.EXE C:\Program Files\QuickTime\qttask.exe C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe c:\program files\mcafee.com\agent\mcagent.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe C:\WINDOWS\StartupMonitor.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe C:\WINDOWS\System32\LXSUPMON.EXE C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe C:\PROGRA~1\RAMBOO~1\RAMBOO~1.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\EarthLink TotalAccess\Spyware Blocker\SpywareBlocker.exe C:\PROGRA~1\AWS\WEATHE~1\Weather.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\EarthLink TotalAccess\TaskPanl.exe C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe C:\Program Files\WinZip\WZQKPICK.EXE C:\Program Files\Handspring\HOTSYNC.EXE C:\Program Files\United Devices\UD.EXE C:\Program Files\StickIt\STICKIT.EXE C:\Program Files\EarthLink TotalAccess\MailClnt.exe C:\Program Files\United Devices\ud_7174683.exe C:\Program Files\United Devices\ud_7174683_0.dir\ud_ligfit_Release.exe C:\Documents and Settings\Bob Davis\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ms101.mysearch.com/sa/srchlft.html R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll R3 - URLSearchHook: (no name) - ~43F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file) R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) O2 - BHO: (no name) - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - C:\Program Files\Kontiki\bin\bh309190.dll O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe O4 - HKLM\..\Run: [RCScheduleCheck] C:\Program Files\VCOM\Recovery Commander\RCSCHED.EXE -CHECK O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\Fix-It\MemCheck.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe O4 - HKCU\..\Run: [RamBooster] C:\PROGRA~1\RAMBOO~1\RAMBOO~1.EXE O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\EarthLink TotalAccess\Spyware Blocker\SpywareBlocker.exe" /0 O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1 O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart O4 - Startup: HotSync Manager.lnk = C:\Program Files\Handspring\HOTSYNC.EXE O4 - Startup: StickIt Note Launcher.lnk = C:\Program Files\StickIt\StickIt Launcher.exe O4 - Startup: StickIt UDP Server.lnk = C:\Program Files\StickIt\SIserver.exe O4 - Startup: UD Agent.lnk = C:\Program Files\United Devices\UD.EXE O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ? O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Get It With Kontiki - res://C:\Program Files\Kontiki\bin\bh309190.dll/201 O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: AIM (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM) O9 - Extra button: WeatherBug (HKCU) O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/downlo...?1087437448313 O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeup...ntent/opuc.cab O16 - DPF: {77712A64-F30B-47C8-A363-CDA1CEC7DC1B} (WebBar Class) - http://www.advancedsearchbar.com/searchbarsetup2.exe O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - http://v4.windowsupdate.microsoft.co...079.7030439815 O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\SuperCD\IntraLaunch.CAB O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.aol.com/molbin/sh...18/mcgdmgr.cab O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab O16 - DPF: {DC187740-46A9-11D5-A815-00B0D0428C0C} - http://ds1.downloadtech.net/cn1060/pcpowerscan.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{179FA563-81DF-4762-ACC2-A4DD46C570CC}: NameServer = 207.69.188.186 207.69.188.185 |
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#4 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,786
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Good grief - you have a ton of stuff running on that thing, including some questionable stuff.
I don't see anything that I know would cause this exact issue though. The best way to approach this is use msconfig and start disabling startup items till you figure out which one is causing it. |
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#5 | |
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Member (4 bit)
Join Date: Oct 2004
Location: NYC
Posts: 13
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Quote:
Went inot the msconfig and saw various things and tried want you wrote. When I rebooted I realized that the Folders Task thing on the side comes up from the Start button and is the same width and think that is where the change took place. So I go into properties for the Start button and see that maybe I could try changes there. I unmarked Always keep on top and then I promptly lost my entire Start bar, clock everthing, I tried to see if I could restore and cnnot get the cursor to bring it back. Help! Also to my horror, I went to do a Restore Point and they all GONE?? What happened? This has all happened after I had the XP Service Pack downloaded. AARRGGGG. |
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#6 |
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Member (8 bit)
Join Date: Aug 2000
Location: Albany, NY
Posts: 252
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a google search turned up the below:
http://www.dougknox.com/xp/scripts_d...sk_desktop.htm & you can get the start bar back by using your windows key & going back into the taskbar properties. good luck! Cheryl |
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#7 |
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Member (9 bit)
Join Date: Jun 2002
Location: Kansas
Posts: 491
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The easiest way to fix the problem is to go to Kelly's Korner, scroll down to line 15, click on "Remove Common Tasks from Desktop" to download the reg file. Once downloaded, double click on it and click "Yes" when it asks. That should do it.
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#8 |
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Member (4 bit)
Join Date: Oct 2004
Location: NYC
Posts: 13
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Thanks, I got my Task Bar back by hitting my shortcut to windows Explorer and for a few seconds the Start button came up and I was able to quickly get to the properties and it was back. thanks for your help with this mess. the Tasks Folder thing is still there and I think that it is actually a shortcut which was conceived on my computer by the devil!!!! I am going to see if I can get rid of it through the desktop Clean up program!
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#9 | |
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Member (4 bit)
Join Date: Oct 2004
Location: NYC
Posts: 13
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Quote:
THANK YOU, THANK YOU, THANK YOU. It worked, 2 minutes and I am a Happy man again. Thanks to Doug Knox whereever he is. |
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#10 |
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Member (8 bit)
Join Date: Aug 2000
Location: Albany, NY
Posts: 252
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Glad everything's working
Cheryl |
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