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11-02-2004, 04:39 PM
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#1 |
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Member (8 bit)
Join Date: May 2003
Posts: 163
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Email's keep resending
My friend's pc keeps resending the same e-mail's everytime outlook is opened without doing anything else. What could be the cause? I know she is running win98 but that's all I know .
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11-02-2004, 05:29 PM
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#2 |
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Member (12 bit)
Join Date: Nov 2001
Location: Woodland Hills, CA (suburb of Los Angeles)
Posts: 4,014
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I don't use Outlook much, but a good first step might be to try an online virus scan [HouseCall is pretty good: http://housecall.trendmicro.com ] and perhaps also update the definitions for whatever antivirus your friend already has installed, and do a full system "thorough" antivirus scan in Safe Mode. While in Safe Mode, run an antispyware program [if there's none on the computer, AdAware's a good start http://www.lavasoft.de - and SpyBot is recommended as well http://www.safer-networking.org ]
If it's not due to a malware infection, perhaps a repair-reinstall of Outlook might work. Other techs more familiar with Outlook might have seen this one before, and have an easier solution - so keep checking back. . . . Gary |
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11-02-2004, 06:10 PM
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#3 |
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Got Privilege?
Join Date: Jun 2001
Location: IA go Hawks
Posts: 1,257
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Delete anything that may be in her Outbox.
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