XP Home, Dell 2400, unmountable_boot_volume

[Kubie]

After doing a search through PCMech and all of the unmountable_boot_volume posts and replies, I can't find an answer to this one.

At the bottom of the blue screen with the error message, it says:

STOP: Oxooooooed (Ox81295bc8, Oxc000009c, Ox0000000, Ox000000)

I'm thinking I have a hardware problem because I cannot boot to any options such as safe mode, command prompt, etc. It just keeps coming up to the blue error screen
The lady had complained about a screen that would popup telling her to download music now, (malware?) Knowing her, she probably just turned the pc off.
Any ideas what the problem could be?

Carl

[EzyStvy]

"STOP 0x000000ED UNMOUNTABLE_BOOT_VOLUME" Error Message When You Restart Your Computer or Upgrade to Windows XP

http://support.microsoft.com/default...b;en-us;297185

[Kubie]

EzyStvy,

Thanks for the quick reply and link. I'll need to get the Dell XP disk from the lady to try to run the repair. I believe this pc still may have some Dell warranty left so I won't be opening it up.
The problem must be file damage caused by a virus or malware or even the customer as the unit was built by Dell and hasn't been opened.

Thanks again,

Carl

[Kubie]

Good news, I think!

I'm using my WinXP Pro disc to run chkdsk /r on this Dell with XP Home.

So far it is working.

Carl