files not responding

[nige]

i am using widows xp .when i try to gain access to a file propertie by the right mouse button or the menus in my computer or windows explorer the program locks up and the only way i can shut it down is through task manager which says the program is not responding.it only does this on files and not folders.in event view for application it says the following "hanging
application explore.exe vertion 6.0.2900.2180 hang modual hung app vertion 0.0.0.0 hang address 0x0000000".i have checked the computer for virus using different softwares none found.i have removed all spy ware and checked the registry.i have also tried sveral pc utility prgrams but still have this problem.has any one come across this problem before and can help because i am running out of ideas thanks

[glc]

This may sound way out in left field, but go into control panel, Internet options, Connections - and make sure it's set to never dial a connection.

[nige]

have checked and it is set to never dial a connection,thanks for the suggestion

[DragonNOA1]

Maybe your explorer.exe is corrupt and you need to copy over a new one from your XP cd. Just a guess, good luck.

[nige]

how would you go about coping over explorer.exe does it have to be extracted first and is it a case of just coping over the existing file? thanks for the help

[DragonNOA1]

If this is XP, make sure you have SP1.
System restore may work also or "SFC /scannow" from the command line.

In the mean time, the "expand" technique didn't work so I will see where we can get a new explorer.exe a little later when I have time, but for now see if you can restore to a time when it worked. I'll try and find an answer later tonight. Good Luck.

[nige]

tried several restores each time going a bit further back when the fault did not clear.eventually a tried a restore but it fail at that point and i could not go any further back and the fault had not cleared.tried spc with no success but as i have not used this utility before at least i have learned some thing new, any other suggestion will be gratefully recieved thanks.

[DragonNOA1]

Sorry, I looked real quick and haven't found too much. Hopefully someone else can jump in.

I tried to stay away from a repair install, leaving it only as a last resort. But if no one lese has ideas, a repair install should do the trick. It's an option you choose when booting from the xp cd. It may erase your hot-fixes from windowsupdate, that's why I was hesitant against it.

Good Luck.

[nige]

thanks for your help