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12-27-2004, 02:41 PM
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#1 |
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Member (8 bit)
Join Date: Mar 2004
Location: VA
Posts: 251
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XP automatic update issue
I am sure that this has already been addressed. I have searched and can not find what I am looking for. My brothers system will not manually or automatically update. I checked his services and automatic update is set on automatic, I then switched it to manual and still does not update. Is the only resolution to reformat and reinstall XP??
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Silenx 520w <14 dBA Pro iXtrema PSU/Asus P4C800-E-Deluxe/2 GB 4(512) Corsair TWINX1024-3500LLPRO w/LED Display/Intel P4 478 3.40 GHz 800 FSB ATI (Asus) 9800 XT 256 MB DDR/Creative Audigy 2 ZS Platinum Pro/(2) Seagate 120 GB Barracuda 7200RPM 8MB Cache SATA (RAID-0)/Sony DVD±RW DRU540A/Sony DVD±RW DRU530A/Sony 16X DVD 40X CD-ROM DDU1621/xp pro SP2  If it ain't broke find out why |
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12-27-2004, 03:09 PM
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#2 |
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Member (9 bit)
Join Date: Jul 2004
Posts: 422
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Hi is there an error message? if yes what does it say?
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To err is human--and to blame it on a computer is even more so... 
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12-27-2004, 03:26 PM
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#3 |
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I don't computer.
Join Date: Mar 2003
Location: Ellisville, MO
Posts: 1,561
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Is he connected to the internet via cable/DSL? Is your internet configured correctly so that the automatic updates will connect by itself to the internet and look for updates?
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12-27-2004, 04:03 PM
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#4 |
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Member (8 bit)
Join Date: Mar 2004
Location: VA
Posts: 251
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No we are not getting any error messages. When we try to manually update we get a message microsoft is checking for updates and it just sits there.
He is using DSL Everything that I see is ok. Does update need to log on???? |
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12-27-2004, 04:27 PM
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#5 |
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I don't computer.
Join Date: Mar 2003
Location: Ellisville, MO
Posts: 1,561
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This maybe a shot in the dark, but does this computer have an anti-virus program. You may have a virus on the computer that could be blocking you from logging onto the Windows update site.
Like I said, that is a shot in the dark, but it is worth the shot to look for. If you do not have an anti-virus go to this site http://housecall.trendmicro.com/ for a free virus scan. |
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12-27-2004, 06:48 PM
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#6 |
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Member (8 bit)
Join Date: Mar 2004
Location: VA
Posts: 251
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Yea he has AVG 7.0 Loaded. I will have him run a scan.
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12-27-2004, 06:57 PM
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#7 |
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Served with Pride
Staff
Premium Member
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,565
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No viruses guys. I ran AVG when I installed it on the computer in question. Carl's brother is near me. I saw this problem once before after a SP2 install. The WU site opens but the system scan won't run. It just sits on the "wait" screen. Since this is the second time I've seen it, I'm sure others have encountered this problem too. I'm gonna do some more searching, Carl.
Hey Carl. Take a look at this. These look like possibilities. http://support.microsoft.com/default...b;en-us;831429 Last edited by Panama Red; 12-27-2004 at 07:05 PM. |
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12-27-2004, 07:25 PM
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#8 |
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Member (8 bit)
Join Date: Mar 2004
Location: VA
Posts: 251
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Thanks Red,
One of my friends here said he had the same problem. I am waiting for what he did. I am also researching some databases here at work. Thanks for all of your help. Hopefully a resolution can be found. I also printed out the material you suggested. I will link whith his PC tomorrow using remote assistance and try these that you gave me. Thanks. Last edited by carlmccut; 12-27-2004 at 07:28 PM. |
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12-27-2004, 07:40 PM
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#9 |
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Served with Pride
Staff
Premium Member
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,565
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Give me a shout or PM if you need some on site help. I'd be happy to drop by again if necessary.
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12-27-2004, 07:51 PM
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#10 |
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Member (8 bit)
Join Date: Mar 2004
Location: VA
Posts: 251
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Sure will
Thanks |
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