IE window blank...system restore blank

[KillerKong]

i have no idea what happened...today my IE window is black...has all the tabs...but inside the window, its blank. plus internet connection is lost..(tried loggin into messenger). i ran the antivirus, and spyware. samething. ran msconfig. same thing...then i tried to use system restore. wow...blank screen, it will not pull up. any ideas here?....router is fine..im using my laptop right now..please help

[MichaelS]

I don't understand the problem 100%, but it sounds like either your display drivers are corrupt, or you have some kind of virus/trojan/spyware.

When you say you have no Internet connection, if its DSL or cable, do you get an IP (use ipconfig /all)?

If you have access to another computer, try taking the hard drive out, and 'slaving' it to another computer, then run an anti-virus/spyware check from that computer. Just be sure not to open any files on that hard drive, otherwise it has the potential to infect the temporary system your using.

[glc]

http://forum.pcmech.com/showthread.php?t=120672

Be very careful using it - read the documentation. Only choose what's needed.

You may have to use this to restore Internet connectivity:

http://www.snapfiles.com/get/winsockxpfix.html

This is safe to run with no preparation.

You definitely need to run virus and spyware scans.

[KillerKong]

Originally Posted by MichaelS I don't understand the problem 100%, but it sounds like either your display drivers are corrupt, or you have some kind of virus/trojan/spyware. When you say you have no Internet connection, if its DSL or cable, do you get an IP (use ipconfig /all)? If you have access to another computer, try taking the hard drive out, and 'slaving' it to another computer, then run an anti-virus/spyware check from that computer. Just be sure not to open any files on that hard drive, otherwise it has the potential to infect the temporary system your using.

yes i ran virus/trojan/spyware nothing found.

as far as Internet Connection...yes i have a router and this laptop is wireless on a secure connetion.(104bit)

and as far using the hd as a slave drive on another computer...i dont have connections to the laptop.

glc and micheal...im going to rerun test..and ive downloaded and saved those programs on a CD-RW...going to install them on my desktop. Ill get you all know the outcome...wish me luck

[KillerKong]

well this time uninstalled IE and d/l the IE w/ sp1...same f'ing thing...im running out of options here guys

[MichaelS]

hmm... maybe we should approach it from a different view... now that I think of it, bad RAM can cause applications to malfunction. Grab yourself a copy of Ultimate Boot CD, and run the RAM test, CPU test, and do a hard drive fitness test (be careful not to zero out the drive). This would eliminate a hardware problem.

Mike

[KillerKong]

Originally Posted by MichaelS Grab yourself a copy of Ultimate Boot CD Mike

Do you know if this is program is "free"

[MichaelS]

Absolutely (yes its free)

Mike