conflict problem in my win98

[ITlover]

I have just setup a new desktop computer with windows98 on it . After booting the computer, I got an error messege stating that: the IP address(I dont remember the exact address of IP) is in conflict with the Hardware address(I dont remember the exact address of the hardware)..

I looked into system tools to find out something about this problem but couldnot find anything there.

Can anyone guide me on this problem.

[glc]

That means that you have set a static IP address that's already being used on your network by another computer or device such as a router.

[ITlover]

GLC

I dont have any network of computers in my office ,it is just a single PC, it might be in the network environment of the previous office but not here.

Regards,

[glc]

Control panel, Networks. How many instances of TCP/IP do you have? You need to look in each one and check the settings.

[ITlover]

Originally Posted by glc Control panel, Networks. How many instances of TCP/IP do you have? You need to look in each one and check the settings.

Ok, I'll do that but now I got another problem. Yesterday the same system was running without any problem But just now as I was using internet on it, I was also installing the printer driver, and suddenly my computer became very slow and the mouse became dead, I pressed Ctrl+Alt+Del to restart my computer but that didnot also work, the dialog box which appears after pressing Ctrl+Alt+Del didnot appear and system almost got hanged.
I then manually switched off the computer and restarted it, again the same problem, the mouse was not working and the computer got very slow ,I was not even able to use the KeyBoard.

Please help

Waiting for response.

[GaryRouth]

I'm a little confused about the computer:

1) Is it "new" only in the sense that it has recently been moved to your office?
2) While there might not be any other computers in your office, are you sure it's not part of a network? (assuming that your office is part of a larger business)
3) How does it connect to the Internet? [this also can help answer whether or not you're on a network... If you aren't dialing with a modem, it's likely that you're connecting through a network's proxy server or router]
4) Does the computer have the "Best Security Practices" in place? [...strong passwords, antivirus/antispyware/firewall installed, scheduled Windows Updates, etc...]

As a precaution, as soon as you can = run a few antispyware/antivirus scans in Safe Mode while physically disconnected from any phone or network lines.

If the system is having trouble booting normally, you can try restoring the Registry to a point prior to your current troubles with the networking and printer drivers. --> Boot with a bootable floppy or Windows CD (that matches your version of Windows = if from a CD, choose "start computer with CD-ROM support). Then from the A> prompt, type

scanreg/restore

and pick a saved date from a time the system was working.
_______________________

If the computer was moved from another office, and the networking hasn't been set-up for it's new location, might want to check with your network administrator, if you're part of a larger office that has one.

Best of luck
. . . Gary

[ITlover]

Originally Posted by GaryRouth I'm a little confused about the computer: 1) Is it "new" only in the sense that it has recently been moved to your office? 2) While there might not be any other computers in your office, are you sure it's not part of a network? (assuming that your office is part of a larger business) Answer: Yes, I dont have any LAN setting in my own office. 3) How does it connect to the Internet? [this also can help answer whether or not you're on a network... If you aren't dialing with a modem, it's likely that you're connecting through a network's proxy server or router] 4) Does the computer have the "Best Security Practices" in place? [...strong passwords, antivirus/antispyware/firewall installed, scheduled Windows Updates, etc...] Regards, As a precaution, as soon as you can = run a few antispyware/antivirus scans in Safe Mode while physically disconnected from any phone or network lines. If the system is having trouble booting normally, you can try restoring the Registry to a point prior to your current troubles with the networking and printer drivers. --> Boot with a bootable floppy or Windows CD (that matches your version of Windows = if from a CD, choose "start computer with CD-ROM support). Then from the A> prompt, type scanreg/restore and pick a saved date from a time the system was working. _______________________ If the computer was moved from another office, and the networking hasn't been set-up for it's new location, might want to check with your network administrator, if you're part of a larger office that has one. Best of luck . . . Gary

Gary Routh, thanks for your post, I have answered your post one by one.
I hope my answers will help you understand my problem clearly.



1.Answer:
Yes, it has recently been moved to my office but it is not new, it is used branded system.

2.Answer:
Yes, I dont have any LAN setting in my own office.

3.Answer:
I connect to internet through NIC and donot use Modem for the connection, actually their is an internet service provider outside our office which provides us internet service through cable and in this way we are connected to a network.

4.Answer:
It does have Norton Anti-Virus 2003 version installed but it is not updated, I ran the live update but it couldnot update the virus definition and one other feature which is also giving me another tension.
Yes their is a firewall as well in my system.

[glc]

I connect to internet through NIC and donot use Modem for the connection

Then you DO have a network, and TCP/IP settings are important.

[GaryRouth]

Hi again,

Thanks for your answers.

Your next steps:
1) Get the computer to boot normally. You can
. . . a) Try booting to Safe Mode, and if it can make it OK to there, then uninstall the printer driver, check in on things in Device Manager (make sure there are no "flagged" devices), run an antivirus check, and then see if things boot normally. If not, try the next procedure.
. . . b) Try restoring the registry to an earlier date, using the command scanreg/restore as explained in my first reply.
2) Like glc mentions, you do want to check your networking settings. If you can't see a "cable modem" in your office, then it's likely you're on a shared router. To find out what settings you need, you'll need to talk to the person who takes care of that Internet service for you. It should be an easy question for that person to answer, and only take a minute or two of their time.

Let us know if you're still experiencing any trouble with the system after that. I do recommend a thorough scan as soon as possible - once online, you can try HouseCall for a quick check ( http://housecall.trendmicro.com ) = but you'll want an up-to-date set of definitions right soon. If your office's budget can't cover a new subscription for your current antivirus program, you can always try installing AVG 7 ( http://www.grisoft.com ).

. . . Gary