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02-21-2005, 05:16 AM
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#1 |
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Member (7 bit)
Join Date: Dec 2003
Location: Gainesville, Fl.
Posts: 92
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Windows XP Recovery
Our daughter has an off the shelf standard HP Desktop, being 12 years old she went to some website and naturally got a virus that pretty much destroyed the comp. I did a Windows recovery as it suggested and now it will boot up to the desktop but will go no further and it will not even recognize a CD. I was told that XP has it's own way of repairing itself, but I can't seem to help it along. Any help would be greatly appreciated.
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02-21-2005, 05:29 AM
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#2 |
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Member (6 bit)
Join Date: Feb 2004
Posts: 55
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Did you get rid of the virus before you did anything else?
What exactly did you do by way of ‘recovery?’ All info' will help us to help. |
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02-22-2005, 04:46 AM
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#3 |
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Member (7 bit)
Join Date: Dec 2003
Location: Gainesville, Fl.
Posts: 92
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Well yes I did get rid of the virus, and as far as the recovery goes we did a system restore first and nothing happened there, so in XP they also have a system recovery and then did that. This comp was a package type that you buy at wal-mart and it did not come with any recover disc.
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02-22-2005, 10:54 AM
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#4 |
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Member (6 bit)
Join Date: Feb 2004
Posts: 55
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Do you get a normal POST beep? If not, what do you get?
Can you boot into safe mode? If so, try Start_Run, then type sfc /scannow Unfortunately it may not work without an XP disk, but worth a try. Also while in safe mode check your boot log, Device Manager and event viewer and see what clues they provide.. As far as a recovery disk is concerned, this may help: http://www.svrops.com/svrops/dwnlddisk.htm Let us know how you get on. |
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02-22-2005, 06:03 PM
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#5 |
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Member (7 bit)
Join Date: Dec 2003
Location: Gainesville, Fl.
Posts: 92
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Thanks puccini, I am able to get to the desktop and all of the files but it will not except a cd. Now I come home today only to find Granny had bought a new HP for our daughter and took the problem pc with her so now I don't have to worry with it. Out of my hands now. But Thanks for all of the help.
Granny to the rescue! |
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02-23-2005, 06:04 AM
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#6 |
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Member (6 bit)
Join Date: Feb 2004
Posts: 55
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Hooray for Granny! Hope she knows her way round computers.
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02-24-2005, 04:36 AM
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#7 |
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Member (7 bit)
Join Date: Dec 2003
Location: Gainesville, Fl.
Posts: 92
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Appearantley she does, as of yesterday she did a recovery on the thing and it's up and running and now online. Thanks again!
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02-24-2005, 05:14 AM
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#8 |
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Member (6 bit)
Join Date: Feb 2004
Posts: 55
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Great. Now all you have to do is convince your daughter that she won't always get a new computer as a reward for picking up a virus! Best of luck!
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