I need an expert's assistance, Please!

[Turbojet]

At home, I run WinXP SP2 with a dial up modem. When I try to access a program's help file, the Help opens up, displays the menu but when you select a topic, it says that there is a problem with the internet connection. When I active my internet connection, nothing changes.

I don't want to connect to the internet everytime I want to look at the Help. Is there anything I can do to force it to use the help that must be on the hard drive?

By the way, WinXP Help and Support works fine.

Thanks

[trulad]

Many programs, especially the Microsoft Office programs have their help topics on-line rather than on your hard drive. It keeps the program from taking up valuable space but is a pain if you have dial-up.
trulad

[Statica]

As Trulad mentioned, a program help trying to access online documentation is something you cannot usually control from within Windows itself, but probably from the program options. It's a characteristic of shortsightedness on the programmers part, not to account for computers that are offline.
If you gave us the exact program that does it, perhaps someone can tell you if there is an option to turn it off.
For example:
For Windows XP's help:
You can go to START > HELP & SUPPORT > OPTIONS (from the top) > Set Search Options > and uncheck Microsoft KB search

For Office 2003 (or any office program) help:
Press F1 for the Help task pane
Look at the bottom for Online Content Settings... and click it
You can then toggle the settings you dont want.

[Turbojet]

I knew it was something to re-set, and this is what you do:

Go to Start/Run and type in each:

regsvr32 /u C:\Winnt\System32\hhctrl.ocx
regsvr32 C:\Winnt\System32\hhctrl.ocx

The all the programs help is now accessable , again