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Old 04-02-2005, 02:42 PM   #1
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Outlook problems ????/

Outlook will not open.
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Old 04-02-2005, 02:48 PM   #2
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Does rebooting help?
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Old 04-02-2005, 02:59 PM   #3
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No I also downloaded win service pack ie6 setup. It will not install. Says files are in use. Somthing is hung up in Outlook.

P S outlook hung when I was switching users.

Last edited by seagull; 04-02-2005 at 03:02 PM.
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Old 04-02-2005, 03:20 PM   #4
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You'll have to run antivirus and antispayware programs that you may have and probably in safe mode!!!
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Old 04-02-2005, 03:47 PM   #5
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macko72---Tried that. Nothing found.
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Old 04-02-2005, 04:45 PM   #6
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seagull,

Try starting Outlook in safe mode by using the command line.

Go to START>RUN and type the following:

outlook /safe

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Old 04-02-2005, 05:26 PM   #7
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Livewire----Try starting Outlook in safe mode by using the command line.
Go to START>RUN and type the following:

outlook /safe.

Says it canot find outlook /safe. Make sure the Program file or folder are correct,
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Old 04-02-2005, 10:22 PM   #8
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Do a search on your PC for outlook.exe.

Once you find it, you can then go to START>RUN and type in the path to the executable.

For example:
"C:\Program Files\Microsoft Office\Office10\Outlook.exe" /safe

-LW
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Old 04-03-2005, 03:03 AM   #9
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Maybe you could download Hijack this and post log file here.
http://www.majorgeeks.com/download3155.html
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Old 04-03-2005, 10:09 AM   #10
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I do not have a Outlook.exe. I have msimn.

On another computer when I do the RUN command on msimn it opens Outlook mail. On this computer it does not open Outlook.
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Old 04-03-2005, 10:54 AM   #11
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Are you trying to start Outlook EXPRESS or Outlook? If Outlook, which version? (97,98,2000, 2002, 2003)
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Old 04-03-2005, 11:52 AM   #12
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Win 2000 and Outlook Express



PS ver 5.5

Last edited by seagull; 04-03-2005 at 12:38 PM.
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Old 04-03-2005, 03:18 PM   #14
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Thanks but I have been all over M$$ many times and no help with this problem. As I said before I was cnanging IDs when it locked up.
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Old 04-04-2005, 09:08 AM   #15
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Help !!!! Has anyone had outlook express lock up before?
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Old 04-04-2005, 08:10 PM   #16
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The only other thing I can suggest is reinstalling Outlook Express. If you decide to go this route, make sure you back up your mail files before you proceed - just in case they are removed/overwritten during the reinstall process.

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Old 04-04-2005, 09:58 PM   #17
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Tried that. When I do the setup on the new Outlook express it starts and at 3 % it stops and tells me that some of the files are in use and to reboot and try again. Did that about 5 times. When I do A CTRL-ALT-DELET to look at the log I can not see msimn trying to load at start.
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Old 04-04-2005, 10:07 PM   #18
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What process are you using to reinstall Outlook Express?
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Old 04-04-2005, 11:18 PM   #19
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turn on view hidden files
navigate to

C:\Documents and Settings\*user account*\Local Settings\Application Data\Identities\{*some long number*}\Microsoft\Outlook Express

try moving the files out one by one. and find which one works *DO NOT DELETE THE FILES* - *MOVE THEM*

it worked for me last time.....some stupid idea that went right
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Old 04-05-2005, 08:43 AM   #20
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LiVeWiRe I downloaded 0E6 from M$$ and have it on my HD as a setup.exe. It will not install. see post # 17
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Old 04-05-2005, 09:49 AM   #21
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Havn't sen this question asked or answered yet, did you try doing the install in safemode?
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Old 04-05-2005, 09:57 AM   #22
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crashoverride No I have not, Iwill try it.
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Old 04-05-2005, 01:07 PM   #23
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No go in safe mode. Gets to 85% and hangs.

Any more ideas?????
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Old 04-05-2005, 03:36 PM   #24
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Quote:
Originally Posted by seagull
No go in safe mode. Gets to 85% and hangs.

Any more ideas?????
No more idea yet, i'll boot the win2k partition on my laptop. Mess around and see if i can come up with anything.
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Old 04-05-2005, 05:23 PM   #25
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Here's what you may have to do. Rave has shown you where your .dbx files are - and there will be a separate set for each identity. Make folders somewhere, and move the contents of each identity into its own folder ONE IDENTITY at a time. Try opening OE. If it opens, determine which identity has empty folders, then import the mail back in to that identity. Use the "import from store folder" function in the import wizard. The import process will usually clear up database corruption.
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Old 04-05-2005, 06:08 PM   #26
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If I dont care about the mail. Can I delete Outlook express in Safe mode.I do have IE6 waitng in the wings to Install
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Old 04-05-2005, 10:29 PM   #27
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Try this:
Start-settings-control panel-Add/Remove Programs - Add/Remove Windows Components
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Old 04-06-2005, 09:49 PM   #28
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Start-settings-control panel-Add/Remove Programs - Add/Remove Windows Components

Windows Components is not in my Add/Rwmove
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Old 04-14-2005, 01:54 PM   #29
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Repair Outlook Express

Quote:
Originally Posted by seagull
Outlook will not open.
Try it....
Outlook Express Repair and recovery Outlook Express folders and emails
Repair Outlook Express and Windows Address Book tools. - Repair and recovery Outlook Express folders and emails. Undelete Outlook Express messages. Recovering and repairing Windows Address Book.
and
Easy Outlook Express repair tools. - Repairing a damaged or corrupted Outlook Express folders ands messages.
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Old 04-15-2005, 12:29 AM   #30
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If you don't care about the mail, just delete everything in the Outlook Express folder in each identity as previously mentioned. That should take care of it. A new set of empty folders (.dbx files) should recreate when you open each identity, and the upgrade to OE6 will pick up all the identities and accounts.
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