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04-03-2005, 08:47 PM
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#1 |
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Member (9 bit)
Join Date: Aug 2004
Posts: 260
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Windows Update Problem
I cant get windows updates? When i click on windows updates or go to the windows update URL nothing happens but i get this screen: http://img20.exs.cx/img20/6127/ie6wy.jpg
-Zach 
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04-03-2005, 08:51 PM
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#2 | ||
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Its the Dark Side!
Join Date: Jan 2004
Location: Kitchener, Ontario, Canada
Posts: 1,111
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Works fine on my end. try clearing your temporary internet files, cookies, and try again. Or maybe even try rebooting your system, that often works in these situations.
HTH, CN 
__________________
CN
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04-03-2005, 09:01 PM
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#3 |
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Served with Pride
Staff
Premium Member
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,565
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I had the same problem once with a customer machine after an SP2 upgrade. A repair/install didn't fix it and all the ideas advanced here at PC Mech didn't work either. Ended up reformatting and starting over! I know that's not what you wanted to hear. Seems like Hal had a similar problem that had to do with a Disabled Service. Check this thread for his issue.
http://forum.pcmech.com/showthread.php?t=107037 |
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04-04-2005, 10:43 AM
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#4 |
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Member (9 bit)
Join Date: Aug 2004
Posts: 260
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ok thanks
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04-04-2005, 12:57 PM
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#5 |
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Member
Join Date: Apr 2001
Location: Na Pali Haven
Posts: 2,812
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The screen you linked is not an error screen, everyone gets that screen. Does it go any farther? Any pics of that? Disabled service sounds like a good place to start looking.
__________________
*The command line, an elegant weapon for a more civilized age* |
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04-04-2005, 01:08 PM
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#6 | |
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Member (9 bit)
Join Date: Aug 2004
Posts: 260
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Quote:
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04-05-2005, 12:06 PM
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#7 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,786
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Keep an eye open for a bar appearing under your address bar telling you that an ActiveX object has been blocked. You click on it, and allow the install.
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04-05-2005, 02:49 PM
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#8 |
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Member (9 bit)
Join Date: Aug 2004
Posts: 260
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ok i will try that
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04-05-2005, 02:58 PM
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#9 |
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Member (9 bit)
Join Date: Jun 2004
Location: Dixon, Illinois
Posts: 318
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I had a similar problem where it would hang at that screen forever. You should be able to check your WindowsUpdate log file to see if you are getting an error code. In my log file I had an Error 0x800401F3. I found a fix buried somewhere in the Windows Update support site that you have to reload some .dll files. Once I did this, I was able to get in and update my computer.
I'll try to find the article again and repost. Scomac |
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04-05-2005, 03:27 PM
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#10 | |
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Member (9 bit)
Join Date: Aug 2004
Posts: 260
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Quote:
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04-05-2005, 03:33 PM
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#11 |
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Member (9 bit)
Join Date: Jun 2004
Location: Dixon, Illinois
Posts: 318
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Well, I couldn't find the exact article, but this fix worked for me. I found this information here .
Go to Start/Run and type in these items: REGSVR32 C:\WINDOWS\system32\wuapi.dll REGSVR32 C:\WINDOWS\system32\wuaueng.dll REGSVR32 C:\WINDOWS\system32\atl.dll REGSVR32 C:\WINDOWS\system32\wucltui.dll REGSVR32 C:\WINDOWS\system32\wups.dll This re-registers all the windows update dll's. Once you re-register the dll's you shouldn't have to do this again. Scomac |
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04-05-2005, 06:57 PM
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#12 |
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Member (9 bit)
Join Date: Aug 2004
Posts: 260
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thanks man, it worked!
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