Windows Me will not boot

[15Y]

when I start the PC , will show the Windows Me ,then it get to the wallpaper does a scandisk and stop there , no icons. I try a WinMe CD (upgrade) will not boot. Use a Win98 (full) and boot. Just to try. used my XP CD (upgrade) and boot plus it tells me another version of windows. I was thinking windows was errased because only booted on Win98. Tried safe mode but do the same as normal and stop at wallpaper and no icons. any help ? thanks.

[GaryRouth]

Hi 15Y

For a try at a quick fix, see if you can start the computer in Safe Mode (tap the F8 key as the computer starts up from a cold boot). If you can reach Safe Mode, you can try a System Restore from there.
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If this is a major-brand computer: do you have a set of Recovery Disks?

[Also - when you booted with the Win98 & WinXP disks, did you allow any Setup to start? (I'll assume not, but if so, you'll want to repair things a bit).

Do you have a set of backups for any personal data you wish to keep, in case a full reformat is necessary?
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Should you not have any Recovery Disks, and if no Setup processes started during your tests with 98 & XP, if the system won't boot from the WinMe disk - see if you can find out if it's damaged. [Your system should boot from it, if the CDROM drive is the 1st boot device in the computer's Bios Setup, and if the disk isn't damaged]. It might just be dirty, or have some scratches. If the CD seems OK, you can also try booting the system with a floppy diskette for WinMe from http://www.bootdisk.com, and then trying an over-the-top reinstall, using your WinMe CD & following the tips in this thread http://forum.pcmech.com/showthread.php?t=70846

Best of luck
. . . Gary

[15Y]

Thanks. tried safe mode and no result. yes it start in safe mode and do the scandisk, after is completed it stay in the wallpaper. I do not want to reformat HDD ( easy for me to do) because have copy of important documents. Thanks.

[glc]

Remove the hard drive and slave it into another computer to recover your documents.

[15Y]

Thanks glc, that was my next step. will try later after work. Thanks again.

[15Y]

Found the problem : TROJ_BISPY.A

This Trojan installs a spyware progam detected by Trend Micro as SPYW_BISPY.A.

The said spyware installs itself as a Browser Helper Object to ensure its automatic execution every time Internet Explorer is launched. It is known to capture information, which may possibly be sensitive in nature, such as passwordss, while a user is browsing the Internet.

Malware type: Trojan

Aliases: PWS:Win32/Bispy, Win32.BettInet.F

In the wild: No

Destructive: No

Language: English

Platform: Windows 95, 98, ME, NT, 2000, XP

Encrypted: No
Overall risk rating: Low

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Reported infections: Low

Damage potential: Medium

Distribution potential:

and TROJ_HOGIL.A but can't find any info. Reformated HDD.. That's is one one the problem when family members use your PC like if it was public and no personal .my fault. Thanks