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#1 |
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Member (5 bit)
Join Date: Feb 2004
Location: So. California
Posts: 18
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Error while trying to create a System Restore Point
In CONTROL PANEL, SYSTEM, I click on the SYSTEM RESTORE tab and get:
An exception occurred while trying to run "C:\windows\system32\shell32.dll,ControlRunDll "C:\windows\system32\sysdm.cpl,system" My system is a Celeron 2.6 system that runs WinXP sp2 which was "recovered" from a WINXP sp2 system which used to run on an AMD 1.1 Duron system. |
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#2 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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What I've been able to find points at spyware or a virus. Run virus and spyware scans.
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#3 |
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Member (10 bit)
Join Date: Jan 2002
Location: Oregon Coast
Posts: 768
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I've got the same problem , getting same error message.I've run Adaware , Spybot S&D, Trend , Panda (which found but couldn't correct a couple of spyware problems, and Nortons with no help.Can't run restore , drive not found , code 0xc0000005
where do I go now? |
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#4 |
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Staff
Premium Member
Join Date: Sep 2004
Location: Cardiff, Wales. UK
Posts: 6,105
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I have absolutely no idea how, but in the last few days I manged to pick up a virus. My AVG caught the virus and quarantined it but obviously not fast enough.
Some how the virus managed to damage system files, which in turn caused outlook express to open ok but very slowly, I lost the ability to use the search function and when I tried to do a system restore it wouldn't start at all. I disabled system restore, ran all of the scans Virus and spyware and then found that system restore could not be re-enabled. I did a repair install of XP and everything is working perfect again and all scans are clean. My advice to you is to do the same, boot your machine from your XP disk and select install XP, the installation will detect an old version of XP and give you the oportunity to repair it, instruct windows to repair XP and sit back and let it do it's thing.
__________________
Niwa no niwa ni wa, niwa no niwatori wa niwaka ni wani o tabeta. |
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#5 |
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Member (5 bit)
Join Date: Feb 2004
Location: So. California
Posts: 18
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Fixed
I was a little over-zealous with Spybot, Adaware, and SpySweep...I deleted ALL the files they marked asa s suspect -I should have made sure none were system files. Apparently the files needed for Restore Point were deleted by me. I restored the missing files from my system disk - there was no need to restore the whole system. Everything is working fine now.
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#6 |
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Staff
Premium Member
Join Date: Sep 2004
Location: Cardiff, Wales. UK
Posts: 6,105
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Glad to hear it, you were luckier than me because I was not being told what files were missing or damaged, hence the reason for the full repair/install.
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#7 |
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Member (10 bit)
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Witch should take you not more than 2-3 hours and maybe even less!!!
__________________
I am always doing that which I can not do, in order that I may learn how to do it. |
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#8 |
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Member (10 bit)
Join Date: Jan 2002
Location: Oregon Coast
Posts: 768
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2.5 hours for me ,just got done , I too had no clue as to which files I needed to replace.
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