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05-11-2005, 10:57 PM
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#1 |
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Member (6 bit)
Join Date: Jan 2003
Posts: 49
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Virus Messed my stuff up
I recently got a virus, I think from accidentally clicking on a popup link, and now the computer is pretty messed up. I'm running XP pro, and I've used Mcaffee to clean everything. I've updated it and upon subsequent scans it finds no viruses.
The problem is that the virus(es) took away my icons and background pic on my desktop. Most programs will run if I use the task manager and manually browse for the program file (except Internet Explorer). There is also no "start button" or menu bar present at the bottom. Can anyone give me some tips? I can't open IE so I can't get online on that computer, although it is connected. |
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05-12-2005, 02:21 PM
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#2 |
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Member (6 bit)
Join Date: Jan 2003
Posts: 49
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bump
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05-12-2005, 02:33 PM
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#3 |
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Staff
Premium Member
Join Date: Sep 2004
Location: Cardiff, Wales. UK
Posts: 6,105
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Have you attempted a system restore in safemode yet?
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Niwa no niwa ni wa, niwa no niwatori wa niwaka ni wani o tabeta. |
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05-13-2005, 09:18 AM
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#4 |
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Forum Administrator
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Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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Open Windows Explorer with the Windows key and the letter E. Make sure your folder options are set to show hidden and system files and extensions for known file types are NOT hidden, go to documents and settings, your login username, desktop. If there is a hidden file in there named desktop.ini, delete it and reboot.
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05-13-2005, 09:41 AM
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#5 |
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Member (6 bit)
Join Date: Jan 2003
Posts: 49
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Thanks for the replies. It wouldn't let me open windows explorer so that is out. What is the best way to boot up in safe mode and do a system restore?
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05-13-2005, 10:15 AM
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#6 |
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Member (6 bit)
Join Date: Jan 2003
Posts: 49
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The background pic I get is a blue screen with a white font that says I am infected with some virus. I believe it is a false message though. When the virus first infected my system, I got all kind of warnings about a virus and that I need to download all this different software, etc. It was all fake. It also redirected my internet explorer home page to some page on my harddrive that the virus had planted.
My virus scan shows nothing now, and spybot and adaware also show nothing. If I can do system restore should I? I read that some viruses hang out in the system restore files. |
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05-13-2005, 11:40 AM
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#7 |
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Member (6 bit)
Join Date: Jan 2003
Posts: 49
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Ok...
I booted into safe mode and it basically did the same thing. It gave me no background/desktop picture, and did not give me any icons or a menu bar. I can open task manager and that's it. |
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05-13-2005, 09:01 PM
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#8 |
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Member (10 bit)
Join Date: Dec 2001
Location: Oklahoma City
Posts: 555
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I have a friends pc over here and its doing the same thing. Can get task mgr open and tried running %systemroot%\system32\restore\rstrui.exe but all that happens is a window pops open but nothing is displayed in it. Cant type in the window or anything. Its says system restore is running but you cant restore it.
Any ideas Last edited by Sumdumgi; 05-13-2005 at 09:27 PM. |
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05-13-2005, 09:55 PM
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#9 |
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Member (11 bit)
Join Date: Sep 1999
Location: Sherman, Texas
Posts: 1,778
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Hope you have kept up with your backups....sounds like a nuke and pave issue to me.
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Intel P4 2.4Ghz cpu, Intel D850MVSE mobo, ATI Radeon All-in-Wonder 8500 @275Mhz video, WD800JB 80Gb hdd, 1024Mb PC800 RDRAM, Sony DVD/CD-Rom, Sony CD-R/CD-RW, 330W Antec psu, Windows XP Pro-completed Jan. 2004 |
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05-13-2005, 10:16 PM
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#10 |
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Member (7 bit)
Join Date: Mar 2005
Posts: 89
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sounds like the windows screen of death... blue with white font.
in that case it isnt the windows screen at all heh, just a STOP error. what is the exact wording and numbers u see on the blue screen? try starting a new user account to see if the problem remains |
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05-13-2005, 10:27 PM
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#11 |
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Member (10 bit)
Join Date: Dec 2001
Location: Oklahoma City
Posts: 555
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Its not the screen of death. Its just a window that opens like its the restore program but its blank. Safe mode, normal, diff users, it doesnt matter, same thing.
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05-14-2005, 12:54 AM
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#12 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
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If you can use task manager, run explorer.exe
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05-14-2005, 01:26 AM
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#13 |
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Member (10 bit)
Join Date: Dec 2001
Location: Oklahoma City
Posts: 555
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nothing happens after typing it and hitting enter
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05-14-2005, 08:28 AM
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#14 |
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Forum Administrator
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Premium Member
Join Date: May 2000
Location: Joplin MO
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My comment was directed to the thread originator. My suggestion for deleting desktop.ini applies to that situation.
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05-14-2005, 10:24 AM
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#15 |
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Member (6 bit)
Join Date: Jan 2003
Posts: 49
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It won't let me run explorer.exe or find desktop.ini. It's weird, some programs, even though I'm looking at the file, return an error message that says "file not found." Other programs run fine from the task manager. Basically, right now, task manager is all I've got.
I've got other logon id's but it never makes it past "loading pref's" with them. |
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05-14-2005, 12:02 PM
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#16 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
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Unfortunately, it may be time for a nuke and pave.
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