Problems with Gateway GoBack

[tacoeater]

I am trying to rescue some files from a very sick computer with Millenium and GoBack. I seem to remember that a drive with goback is not a normal drive. Well I wanted to put the drive in another computer as slave and copy off the files and it detects in the bios but does not appear in XP. Is there anything I can do or is it hopeless?
Thanks,
Alan

[GaryRouth]

I rarely, rarely work on Gateways - and the first thing to go is GoBack when I work on them. Must be pretty interesting if that system had both System Restore & GoBack running at the same time.

See if this MSKB article gives any clues you can use. If the drive boots enough while in it's old box, you might be able to disable GoBack. It may well create a hidden partition, but that's just a guess: http://support.microsoft.com/?kbid=293366

from a review:
"The last drawback we noticed is the fact that when GoBack 2.2 reorganizes its stuff it blocks the whole hard disk so you can’t work anymore..."

from a Gateway support article:
" If GoBack is installed, the C: partition is not accessible." (when booting with a Windows installation CD)

I find the Gateway site frustrating as h**l to research for old GoBack articles, varying between too many nonsensical hits, or nothing. (Usually it's pretty good - you could go & search there using the model # of the box you're working on & find things a lot more easily that way - generic searches there are a pain).

So if you can get the system going at all in it's original box, try to disable GoBack, and I believe the C partition will be visible again. Yep, I'm guessing. But I've had some good luck.
. . . Gary

[tacoeater]

Thanks Gary,
I found a Gateway blurb about disabling goback before reinstall of Win98
and at one time i knew this. You hit the space bar when the goback screen appears as you boot. You then have the option of disabling the monster. The reorganize is another option mentioned on that screen that appears so i am sure not gonna click that. As a matter of fact goback will not go back on the system when I get through. After the loch ness utility was disabled i was actually able to slave the drive in my work computer and copy off the files, about a gazillion mp3s (very important of course).
Thanks for taking the time to reply. Your observations were helpful.
Alan

[GaryRouth]

Nice work! Congrats.